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Patent Bots - Operations and Systems Manager

JobRack

South Africa Remote permanent

Posted: December 4, 2025

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Quick Summary

We're looking for an Operations and Systems Manager to join our team, where you'll be responsible for overseeing key operations and systems, and ensuring seamless support for our fast-moving team.

Job Description

Ready to own key operations and support a fast-moving team? Apply now!

$2500 - $3000 per month | Full-time | Remote with US Eastern Time overlap

Hi, I’m Jeff, the founder of Patent Bots.

I started this company because I wanted to make life easier for patent professionals by giving them simple tools that actually help them do better work. We care a lot about keeping things clear and straightforward, valuing our customers, and building a product that truly makes a difference.

We’re a small, friendly team, and we like working with people who are curious, thoughtful, and not afraid to take ownership. Everyone here cares about doing good work, improving a bit every day, and supporting each other so the whole company runs smoothly.

We’re looking for an Operations and Systems Manager with 5 years+ experience who is proactive, tech-savvy, detail-oriented, and comfortable owning important operational tasks. You’ll help keep the business running smoothly, directly support me as CEO, and jump in wherever needed to make our processes better and our team unblocked.

Your day-to-day will be varied and hands-on:

✨ Stay up to date on everything happening across the company
🧩 Handle routine operational tasks like configuring HubSpot and Stripe, supporting tax filings, helping the bookkeeper, managing insurance renewals, and setting up vendor accounts
💬 Keep communication flowing and help team members stay unblocked
📅 Support me with personal admin tasks
📊 (Later on) Assist with marketing and sales ops, including reporting and pipeline tasks

You’ll work full-time with significant overlap with US Eastern Time and will report directly to me, Jeff.


Requirements:
To excel in this role, you need:

✅ Strong organizational and time-management skills
✅ Excellent written and verbal communication
✅ Ability to multitask and prioritize
✅ Basic financial literacy
✅ Experience handling detailed, business-critical work
✅ Hands-on experience configuring Stripe
✅ Hands-on experience configuring HubSpot

✅ Experience creating dashboards with SQL queries

Brownie points for:

⭐ Google Workspace experience
⭐ HR experience
⭐ SOC2 compliance knowledge
⭐ GDPR compliance knowledge

The ideal candidate is smart, hardworking, and comfortable owning their responsibilities without constant direction. You communicate clearly, pay close attention to details, make good decisions, and enjoy helping a small team operate smoothly.

Most importantly, you get things done and take pride in doing them well.


Benefits:
What’s in it for you?

💰 $2500 - $3000 per month*

🕒 Full-time & fully remote

🌴 20 days PTO

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This is our typical hiring process - occasionally, it may include extra steps.

For this role, JobRack is partnering with Patent Bots, Inc. to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!

🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.

✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).

❓ New to remote work?
Check out our handy FAQ: jobrack.eu/jobseeker-faq

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