Parts Plus Centre Manager

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Parts Plus Chelmsford

Contract Type: Permanent full-time
Hours: (44 hours per week) Monday to Friday 8am to 6pm
Salary: up to £60,000 OTE (including basic of to £40,000-50,000 depending on experience, plus bonus)

The Centre Manager is responsible for leading, managing and motivating all Colleagues at their PartsPlus Centre. The role also carries the responsibility for strategic planning, processes, and all aspects of running a successful PartsPlus Centre.

• Are you a ’Leader’?

• Do you have a ‘can do’ attitude to get things done?

• Can you influence and motivate a team?

• Are you up for a challenge?

If the answer is yes to the above questions, then this role could be right for you...

Key activities include:

• Ensure your PartsPlus team are motivated and engaged in all PartsPlus Sales and Marketing activities

• Coach and support your team through regular 1 to 1s

• Maintain a high level of Customer satisfaction via the team

• Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations

• Responsibility for the overall security of the stock and premises

• Ensure compliance with business standards and processes

Key Skills required:

• Management experience or aspiring Supervisor looking to progress

• Be a confident and capable communicator, both written and verbally

• A good understanding of using a computer, full training of systems and software used will be provided

• Be a ‘Team Player’

• Able to develop and manage a structured business plan, delivering on key sales objectives and targets

You will have prior experience in a similar premium automotive environment with a proven track record in transactional aftersales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member. A full UK driving licence is required for this role.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business

• Generous annual leave that increases with your length of service

• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave

• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs

• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

• Dental insurance for everyday dental care and unexpected treatments

• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app

• Free will writing services to help plan for the future

• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle

• Travel insurance to help you explore with confidence

• Access to home and technology vouchers

• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.