PARTS COUNTERMAN
Confidential
Posted: February 16, 2026
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Quick Summary
As a Parts Counterman, you'll be the face of the dealership, providing excellent customer service and ensuring accurate parts inventory management.
Required Skills
Job Description
Job Posting — Parts Counterman / Parts Counterperson
Position: Parts Counterman / Parts Counterperson
Location: Volvo Cars Danbury — Danbury, Connecticut 🚗
Department: Parts & Accessories
Position Type: Full-time (Hours may vary with dealership operations)
About Us
Volvo Cars Danbury is a full-service Volvo dealership providing new & pre-owned sales, service, and genuine Volvo parts to customers in Danbury and the surrounding CT communities. We pride ourselves on outstanding customer service and expert support for all vehicle needs.
Job Summary
As a Parts Counterman, you’ll be the face of our parts department — assisting customers, technicians, and service advisors in locating, ordering, and selling genuine Volvo parts and accessories. This role requires strong communication skills, automotive parts knowledge (or a willingness to learn), and a customer-first attitude.
Key Responsibilities
Greet customers and assist with parts lookup, pricing, and sales
Identify and order the correct Volvo Genuine Parts and accessories
Provide excellent customer service in person, by phone, and via email
Maintain parts counter inventory and accurate records
Work with service technicians to supply parts needed for repairs
Advise customers on part specifications and fitment
Qualifications
Prior experience in automotive parts or related retail/customer service preferred
Familiarity with parts catalogs and dealership systems a plus
Excellent communication, organizational, and customer-service skills
Ability to work in a fast-paced retail / dealership environment
Benefits
Competitive pay (varies with experience)
Health & dental insurance (if offered)
401(k) plan with company match (if offered)
Paid time off and holiday benefits
Employee discounts on parts and service