PARTS COUNTERMAN

Job Posting — Parts Counterman / Parts Counterperson

Position: Parts Counterman / Parts Counterperson
Location: Volvo Cars Danbury — Danbury, Connecticut 🚗
Department: Parts & Accessories
Position Type: Full-time (Hours may vary with dealership operations)

About Us

Volvo Cars Danbury is a full-service Volvo dealership providing new & pre-owned sales, service, and genuine Volvo parts to customers in Danbury and the surrounding CT communities. We pride ourselves on outstanding customer service and expert support for all vehicle needs.

Job Summary

As a Parts Counterman, you’ll be the face of our parts department — assisting customers, technicians, and service advisors in locating, ordering, and selling genuine Volvo parts and accessories. This role requires strong communication skills, automotive parts knowledge (or a willingness to learn), and a customer-first attitude.

Key Responsibilities

Greet customers and assist with parts lookup, pricing, and sales

Identify and order the correct Volvo Genuine Parts and accessories

Provide excellent customer service in person, by phone, and via email

Maintain parts counter inventory and accurate records

Work with service technicians to supply parts needed for repairs

Advise customers on part specifications and fitment

Qualifications

Prior experience in automotive parts or related retail/customer service preferred

Familiarity with parts catalogs and dealership systems a plus

Excellent communication, organizational, and customer-service skills

Ability to work in a fast-paced retail / dealership environment

Benefits

Competitive pay (varies with experience)

Health & dental insurance (if offered)

401(k) plan with company match (if offered)

Paid time off and holiday benefits

Employee discounts on parts and service