Parts Advisor

Confidential

Watford, Hertfordshire permanent

Posted: May 12, 2026

Required Skills

Job Description

We are currently seeking a Parts Advisor to join our team in Hartwell Watford.

Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations,

Key responsibilities of the Parts Advisor:

Deal with any customer enquiries over the phone and face to face

Ordering, booking out parts, invoicing and taking payment

Checking in parts deliveries

Assisting with parts stock check

Liaising with the workshop, service advisors and customers

Ensuring prices are entered onto VHC within required time

Contact customers offering special promotions that are available from time to time

Pick parts and check for damage or shortages

Pre-pick parts for those jobs pre-booked into Workshop

The ideal Parts Advisor:

Retail / administration / reception experience.

Good telephone manner.

Excellent customer service skills.

Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.

Full, valid and clean UK driving license.

Candidates must have the ability to communicate at all levels.

Rewards & Benefits If you are looking to join a well-established company that offers excellent rewards including;

Workplace pension scheme

Staff discounts

Career and development opportunities

Discount and savings portal

Health and wellbeing programmes

Free Parking

On site Parking

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