Partnerships Manager

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do

In this role, you will be responsible for managing and growing our relationships with key technology partners, primarily property management systems. You will handle everything from commercial negotiations and contract closing to coordinating integrations and driving product adoption with internal teams. This is a dynamic position where you will manage a global portfolio of partners with a focus on the North American market.

Where you will have impact

• Coordinate with new and existing partners to manage integrations and define strategic roadmaps.

• Drive the adoption of our integrated products by working closely with partners and internal stakeholders across marketing, product, engineering, and sales.

• Manage the full commercial lifecycle of partnerships, including complex negotiations, contract closing, and discussions around commercials and incentives.

• Nurture and grow existing partner relationships through regular check-ins, QBRs, and proactive issue resolution.

• Identify and onboard new strategic partners to expand our ecosystem and unlock new revenue opportunities.

• Leverage AI tools to automate reporting and create deliverables that provide clear insights on partnership performance to leadership.

• Manage a global portfolio of accounts, acting as the key point of contact for partners who may be based in the US or internationally.

About our team

You'll be joining our small but mighty Global Partnerships team! We're a small team, with teammates located across Europe and the US, creating a truly international and collaborative environment. Our team is responsible for building and managing the critical technology partnerships that are essential to Lighthouse's success. We work hand-in-hand with sales, product, and marketing to ensure our partner ecosystem is thriving and driving value for our customers. We're a lean, focused, and fun group that manages relationships indirectly generating millions in ARR, and we're excited to welcome a new member to help us expand our impact.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.

• 401k matching: Up to 4%.

• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.

• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.

• Employee Assistance Program: 100% confidential and free.

• Employer paid Short Term Disability + $50,000 Life Insurance

• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.

• Wellbeing support: Subsidized ClassPass subscription.

• Referral bonus: Earn rewards for bringing in new talent.

Who you are

Essential

• You have 4-6 years of experience in a partnership management role.

• You have a background in the travel tech or SaaS industry.

• You possess strong commercial acumen with experience in negotiation, closing contracts, and discussing concepts like revenue share and referral fees.

• You are skilled at managing the full partner lifecycle, from sourcing and onboarding new partners to nurturing and growing existing relationships.

• You are a natural collaborator, comfortable working with cross-functional teams like product, sales, and marketing to achieve shared goals.

• You thrive in a global environment and are comfortable with the flexible hours required to connect with a team across different time zones.

• You are based in or willing to relocate to Dallas, TX or Denver, CO, and can work in a hybrid model.

• You are willing to travel 2-3 times per year for conferences and team meetings, including internationally.

• An interest in leveraging AI tools to automate reporting and generate business insights.

We welcome

• Experience working with Salesforce or other Partner Relationship Management (PRM) software.

• Direct experience within the hospitality industry.

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $81,000.00 - $99,500.00 USD + variable component. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid