Partnership Officer

The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously.

Responsibilities

• Create a systematic, process-driven approach for partner outreach and relationship management.
• Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions.
• Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives.
• Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in Africa.
• Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships.
• Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives.
• Develop a “Partner Kit” and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable.
• Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc...
• Maintain an ongoing relationship with current partners and offer new ways to grow the partnership.
• Build and maintain strong relationships with key decision-makers at partner organizations.
• Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results.
• Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in Africa.
• Proactively seek out new partnership opportunities that align with the company’s strategic goals, Business Development team’s needs, and potentially complimentary products.
• Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI.
• Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners.
• Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships.
• Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders.

Requirements

• Possesses 3-5 years of experience in partnership management.
• Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services.
• Excellent knowledge of local Africa payments infrastructure & industry.
• Proven track record of successfully developing and managing partnerships.
• Ability to track and analyze partnership performance.
• Ability to evolve in a complex environment.
• Ability to operate with complete independence and autonomy.
• Excellent communication, presentation, and interpersonal skills.
• Excellent negotiation and strategic thinking skills.
• Proficiency in written and verbal communication in English is a must.
• Ability to coherently communicate in French, both verbally and in writing.