Partnership Manager (Polish-speaking)

About Us

We are Ocado Solutions, and we are revolutionising online grocery. We partner with the world's leading retailers, providing our innovative Ocado Smart Platform (OSP) – a powerful blend of automation and software – to elevate their e-commerce capabilities. Join us and be part of a team that's shaping the future of retail, working with global giants from Kroger to AEON.

About the Role

The Account Manager role is an exciting opportunity in our European Partnership team to directly influence the commercial success of our Partners.

We are looking for a strategic and commercially driven e-commerce leader to join our European Partnership team. In this role, you will own the strategy to drive online growth for our partners, ensuring commercial success, operational efficiency, and international scalability.

This role is hybrid, working 2 days per week in our Partner's Office/Ocado Wilcza Góra Office, and 3 days per week from home.

What will you be doing?

Your main mission will be to drive the success of your account, supporting your partner to achieve our joint goals. You will develop and maintain strong relationships, help your partner to grow its online business, as well as realising new commercial opportunities for Ocado.

• Partner Growth:

• Owning the shaping and delivery of a strategy to help your partners grow and improve their commercial outcomes

• Leveraging data to provide regular reporting to internal and external stakeholders, highlighting key trends and opportunities to improve growth

• Delivering actionable recommendations partners can implement within their organizations to support growth

• Becoming an expert on all the relevant OSP features that can support growth, and ensuring your partners are fully utilising these features to drive their goals.

• Delivering against agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet those partnership goals

• Maintaining strong awareness of the market your partner operates in and providing timely and actionable recommendations to help them take advantage of opportunities

• Account Development:

• Developing, updating and owning partnership strategy that aligns with the partner's e-commerce goals, focusing on identifying and maximising opportunities for market share growth and operational optimisation

• Responsible for overseeing the overall delivery of the agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet those partnership goals

• Primary interface between Ocado and the partner for all relationship matters, including escalations

• Pursuing opportunities to develop the partner relationship further, from creative idea generation, business case development, commercial negotiation and overseeing implementation

• Ensuring that Operations are supporting Growth and that teams are aligned with the same objectives and KPIs

About you

• Languages: Fluency in English and Polish essential.

• A proven track record in one or several of the following fields:

• Developing and executing online growth strategies within a direct to consumer business with complex logistics (grocery ecommerce experience a big plus).

• Retail and/or strategy management consulting experience, with projects focusing on growth and/or logistics.

• Hypergrowth start-ups or scale-ups

• Familiarity and passion for data-driven marketing, consumer insight, and ecommerce

• Familiarity with or experience with measuring and optimising key growth metrics including user growth, conversion, LTV

• A highly analytical skill set, able to use data to drive insights and recommendations for partners

• Deep understanding of financial statements/P&Ls

• Highly commercial, able to identify biggest wins for our partners to focus on to improve growth and profitability

• Understanding of operations in E-comm businesses, as well as E-comm financial statements/P&Ls

BENEFITS: WHAT’S IN IT FOR YOU?

Work and life should fit together, so we offer a range of benefits focusing on well-being, development, and team spirit. The final package will depend on the contract type we agree on.

• Standard benefits: life insurance, private health care [Luxmed], Multisport card, lunch vouchers, company share programs, and assistance for everyday worries and serious health problems.

• Learning opportunities: access to the Learnebly platform and LinkedIn Learning, English classes, and a book library,

• Parental support: additional +10 days maternity / +20 days paternity leave, funding for nurseries and kindergartens

• Hybrid model: 2 days/week in the office

• Career growth: a clear career path with opportunities to grow under the guidance of highly skilled senior colleagues

• Speaker community: public speaking training and support for preparing presentations at conferences or meetups, including our own Ocado Technology Meetups

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

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Gross Monthly Pay range

Poland Monthly Pay Range
20 900 zł—26 500 zł PLN