Partner Support Specialist

Ninja

Riyadh, Riyadh Province, Saudi Arabia permanent

Posted: April 8, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Deliver high-quality support to our partners, providing them with outstanding service experiences, driving continuous improvement, and ensuring seamless operations.

Required Skills

Customer Service Troubleshooting Communication Organization Detail-Oriented Ticketing Systems CRM Spreadsheets Quality Mindset Multi-Tasking

Job Description

We are looking for a proactive and detail-oriented Partner Support Specialist to join our team. In this role, you will be the first point of contact for our partners (restaurants/merchants), ensuring their operations run smoothly by resolving issues quickly, maintaining high service quality, and driving continuous improvement.

This role is ideal for someone with a strong quality mindset, excellent problem-solving skills, and a passion for delivering outstanding partner experiences.

Requirements:
• Minimum 1 year in customer/partner support, account coordination, or operations
• Confident troubleshooting skills.
• Strong written and verbal communication in English (additional local language(s) a plus); able to simplify complex issues.
• Organized, detail-oriented, and calm under pressure.
• Experience with a ticketing system (e.g., Zendesk, Freshdesk), CRM, and basic spreadsheets for case notes and reporting.
• Willingness to work shifts, evenings/weekends, and local holidays on a rotation as the business requires.

• Strong quality mindset.
• Ability to manage multiple tasks and prioritize effectively; ticket queues and chat/phone channels.

Benefits:
• Be part of a fast-paced, impact-driven environment

• Opportunity to grow into advanced support or quality-focused roles

• Work closely with cross-functional teams to improve partner experience

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs