Partner Support Representative (English or Dutch speaking), Barcelona, Spain

Cross Border Talents

Barcelona, Catalonia, Spain permanent

Posted: December 20, 2023

Job Description

As a Partner Support Representative in our team, you will: - Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations - Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required - Highlighting key gaps on partner site and sharing partner level optimization report - Content best practice sharing & training to partners - Syndication partner onboarding process - Bug identification/ ‘content gap’/delivery delay /feedback to internal teams - Monitor use of etail toolkit execution & drive timely NPI execution - 1st line support for content queries - Local language translation checks on content and KW - Track improvements and optimizations – provide ROI estimations - Ratings & Reviews - map current landscape, best practice sharing Partner KPI dashboard review - KPI, Performance analysis and optimization recommendations - Follow up on KPI reporting from partners regarding digital marketing execution - Track overall digital business plan execution as requested

Requirements: - Are native or proficient in required language with advanced English - A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered - Min. One year of related Online sales and/or digital content management experience - Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills - Good computing literacy (Windows, Office, etc.) (Required) - Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization It would be a plus if you have: - Medium level of Expertise in eMerchandising techniques and web analytics - Past Digital Marketing and SEO working experience

Benefits: --Friends hunting (referral) bonus -Great office location in Barcelona -Full paid training about the company and the project you will be working on -Career development program and specialized courses -Opportunities for a career abroad through the International Mobility Program

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