Partner Solutions Manager

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

INTRODUCTION:

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

ABOUT THE ROLE:

The Partner Solutions team leads the preparation and readiness workflow for all acquired and originally produced programming for our Direct to Consumer (DTC) portfolio. This is an outward-facing group, serving as one of the first touchpoints for productions and content partners; ensuring a seamless operational experience. Along with working directly with content partners, you’ll also help build the policies and procedures that will guide the creation and display of content in DTC as our library increases in size, complexity, and diversity.

The team is hiring a Partner Solutions Manager to manage the successful end to end launch of DTC content, and their requisite programming assets, related metadata, and artwork. This role will support our Peacock proposition.

This is a hands‑on, highly collaborative role that interacts with external partners as well as internal teams across a range of executive levels. The successful candidate will understand the intricacies of working with TV and film content partners in delivering assets spanning numerous content types, genres (unscripted, scripted, news and sports, anime), and languages, plus have a general understanding of video encoding and asset preparation. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must. Experience with multi-language assets such as captions, subtitles, dubs, audio descriptions, and metadata is even better.

In this role you will:

• Lead external partner communications and onboarding with multiple content providers
• Project manage day-to-day content delivery from receipt to launch
• Manage internal requests, workflows, and content launch timelines with key stakeholders
• Expand and ideate solutions for efficiencies with the partner delivery process
• Work on cross-functional projects with tech, programming, and executives such as new language or feature requests

The successful candidate will have a general understanding of video encoding and asset preparation and a great ability to stay organized and adapt to changing priorities. Ability to work across multiple high-profile titles while juggling shifting delivery timelines is a must.

• Bachelor’s degree in communication, media, business administration, or a related field
• Minimum 8+ years of experience in media and entertainment, including 3+ years in streaming, digital distribution, or partner management
• Working knowledge of TV/film production, content delivery, asset management, and metadata practices
• Understand the post-production/technical side of media as well as understand and basic understanding of creative/artwork specs
• Proficiency with Airtable and Microsoft Office (OneDrive, Excel, Word, PowerPoint)
• Exceptional communication, organizational, and project‑management skills
• Proven ability to effectively coordinate and align cross‑functional teams, including Programming, Production, Media Operations, and external partners

PREFERRED QUALIFICATIONS:

• Foundational understanding of content operations and/or workflows within a streaming environment
• Prior experience with localization & accessibility assets such as captions, subtitles, dubs, audio descriptions and metadata preferred
• Strong interest in the media and entertainment industry; prior experience in studio, network, or streaming environments
• Proactive, solutions‑oriented self‑starter with strong communication skills and the ability to adapt quickly in a fast‑paced, evolving landscape
• Exceptional attention to detail & ability to multitask across multiple titles and partners
• Highly motivated, willing to learn new things, and ability to offer creative solutions

Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $95,000 - $115,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].