Partner Program Manager (Senior Business Development Manager, Strategic Partners)

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: The Senior Business Development Manager is responsible for supporting and growing relationships with strategic business partner customer accounts. This position contributes to achieving sales targets by supporting sales through execution of marketing strategies and account plans within the partnership and identifying opportunities for expansion. This role works closely and collaboratively with multiple Inovalon departments to coordinate the business-to-business processes to create highly functioning business partnerships.

Duties and Responsibilities:

• Actively drive sales efforts and results of Inovalon’s Performance-based Partner (PBP) referral partners through a defined cadence of touchpoints both onsite with Partner and remote meetings and webinars.

• Grow Inovalon’s PBP partner revenues by helping deliver the Inovalon Partner Engagement Program.

• Completes strategic customer account plans that meet strategic partner standards.

• Leads a proactive, collaborative account planning process focused on mutual performance objectives, financial targets, and milestones over the near and longer-term.

• Proactively assesses, clarifies, and satisfies partner account needs on an ongoing basis.

• Lead process automation initiatives to improve efficiency across internal and external reporting and workflows

• Ensures that sales and other performance metrics are measured and reported to strategic account and internal stakeholders on a regular monthly, quarterly, annually and on an as needed basis.

• Work collaboratively across a cross-functional matrix within Inovalon including Direct Sales, Sales Operations, Strategic Partner Sales, Implementation, Partner Success, Partner Support, and others to ensure all teams are communicating and are aligned in driving towards PBP revenue goals.

• Ensure partners have the tools, processes, resources, and information needed to promote the Inovalon products and services into their customer base.

• Develop and maintain a comprehensive knowledge of Inovalon’s product suite, services, and marketing initiatives. Ensure we are focused and capitalizing upon the highest return activities.

• Drive utilization and compliance for documentation in SalesForce CRM and other sales automation tools (prospecting, contact management, accurate opportunity tracking, milestone interactions and customer communications, sales pipeline management, forecasting and sales reporting).

• Serve as a trusted subject matter expert (SME) on key processes and integration as it pertains to our PBP’s.

• Support leadership by reinforcing priorities, driving alignment, and helping the team adapt to change.

• Execute other related duties as requested. Assist management on broader strategic initiatives.

• Comply with all security policies/procedures.

• Maintain compliance with Inovalon’s policies, procedures and mission statement.

• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and

• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• 5+ years relevant sales channel development and/or account management experience, including channel leadership or selling to executive-level buyer personas within transaction healthcare EDI services

• Ability to adapt well to change and work in a fast-paced environment.

• Strong leadership skills with the ability to execute in a matrix environment.

• Excellent negotiation, leadership, management and presentation skills.

• Excellent verbal and written communications skills, strong attention to detail.

• Proficiency in strategic selling principles and tools.

• Proficient in Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint

Education:

• Bachelor's degree, sales management or related field or equivalent experience.

Physical Demands and Work Environment:

• Sedentary work ( i.e., sitting for long periods of time).

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

• Subject to inside environmental conditions.

• Travel for this position may be up to 40%.

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

Base Compensation Range
$76,800—$115,000 USD

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

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