Partner Operations Associate

At Capi, we help businesses in emerging markets pay their international suppliers - simply, quickly, and fairly.

Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve.

Founded by Mitch Riley, Scott Liddle, and Tom Watson - ex-Taptap Send leaders with deep experience across growth, finance, and emerging markets - Capi is on a mission to boost GDP in developing economies.

By making global trade smoother and more accessible, we help local businesses grow faster, hire more people, and power prosperity across their communities.

Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries.

Our team is made up of approx 60 people across 12 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team!

Take a look through Capi’s mission & values.

Role overview

As PartnerOps Associate, you will be responsible for handling our partnerships with local banks, financial institutions and collection partners and making sure payments are ready and approved in time.

Key Responsibilities

• Partnership management (70%)

• Oversee liquidity on our Africa-based bank accounts and collection channels, working with our local partners to optimize working capital efficiency.

• Handle our local collection and banking partnerships, including designing and implementing the processes to ensure transactions are processed smoothly.

• Work on one-off projects, such as launching a new collection route in one of our markets, implementing a new partnership.

• Payment preparation and approval (30%)

• Provide our European banks with the information they need in advance to make sure payments go out in time.

• Be a guardian of the payment approval process and safeguard mechanisms we have in place.

Must-haves

• Fluency in English

• Fluency in French

• Independence

• Willingness to travel to our markets in Western and Central Africa up to 2 weeks per month (1 week per month if based in Abidjan)

• 2-5 years of work experience

• Strong Excel skills

• Highly organized

• Previous experience working in or with emerging markets

• “No task too small” mindset

Nice-to-haves

• Previous experience at a VC-backed start-up, top-tier consultancy, or bank

• You care about our mission and what we are building

• Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy

• Bonus points for expertise in payments, treasury management, or other relevant skills

Additional Information

• This is a full-time position with competitive salary, share options, and benefits

• This is a hybrid position, with 3 days a week in the office, and two days WFH

• Start date: April/May 2025 - we understand people may have a notice period and will accommodate accordingly

Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help.