Partner Manager, Programs & Enablement

Company Overview

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

Company Operating Rhythm

At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

The Opportunity

Deepgram is seeking a dedicated and results-oriented Partner Manager, Programs & Enablement to join our team. As the Partner Manager, you will be responsible for the operational excellence and health of the broader partner ecosystem. You will play a critical role in establishing clear, repeatable processes for partner onboarding, enablement, and overall program management, ensuring the scalability of the Deepgram Partner Program. You will work closely with cross-functional teams to develop and execute strategies that maximize the reach and success of our partner ecosystem.

If you are a highly motivated individual with a passion for program management, process development, and enabling a broad partner network, we invite you to join our team and help shape the future of speech recognition technology.

What you’ll do

• Own the development and continuous improvement of the core Partner Program framework with a focus on no touch/light touch programs to onboard new partners that can be ARR generators for Deepgram.

• Lead the strategy and execution for partner onboarding processes, ensuring a seamless and efficient experience for new partners.

• Develop and manage the partner enablement content strategy, including certifications and training materials.

• Ensure timely and effective ongoing program communications to the entire partner ecosystem.

• Track and report on key operational success metrics, including the number of enabled partners and partner training completion rates.

• Collaborate with internal teams to gather feedback and implement changes that drive overall partner program satisfaction.

What you bring:

• Proven track record in program management, partner operations, or a similar role within the technology industry.

• Demonstrated experience in developing and scaling partner programs or similar channel initiatives.

• Excellent communication and interpersonal skills, with an ability to communicate complex program details clearly.

• A process-oriented and analytical mindset with the ability to interpret program data and drive actionable improvements.

• Self-motivated, proactive, and results-oriented with the ability to thrive in a fast-paced environment.

• Strong ability to work cross-departmentally to set and achieve shared goals.

It would be great if you also had:

• Strong understanding of AI, speech recognition, or related technology domains.

Benefits & Perks

Holistic health

• Medical, dental, vision benefits

• Annual wellness stipend

• Mental health support

• Life, STD, LTD Income Insurance Plans

Work/life blend

• Unlimited PTO

• Generous paid parental leave

• Flexible schedule

• 12 Paid US company holidays

• Quarterly personal productivity stipend

• One-time stipend for home office upgrades

• 401(k) plan with company match

• Tax Savings Programs

Continuous learning

• Learning / Education stipend

• Participation in talks and conferences

• Employee Resource Groups

• AI enablement workshops / sessions

Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.