Partner Enablement Specialist

Why Coda

Coda is a global growth engine for commerce. We bring together powerful capabilities that connect people, digital products, and payments through our suite of trusted digital monetization and distribution solutions.

We recently acquired Recharge, Europe’s leading prepaid payments and digital gift card business, bringing both companies together into one organisation with broader reach, deeper capabilities across B2B and B2C commerce and a stronger global footprint.

Today, we stand as a team of more than 600 people, representing 57 nationalities across 23 locations. We are headquartered in Singapore with offices in Amsterdam, Dubai, Shanghai and other hubs across Southeast Asia.

Our B2B business works with publishers and brands to support growth across markets. We run Codapay for local payment acceptance and Custom Commerce for direct-to-consumer webstores. We manage catalogue, prepaid and distribution services that extend reach globally, and we operate Giftcloud’s rewards and incentives capabilities. We take on the operational complexity around payments, tax and compliance so partners can scale with clarity and focus.

On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com , Startselect.com , mobiletopup.co.uk and other local sites that give customers secure and easy access to digital credit, game vouchers, gift cards and prepaid products.

Our people are at the heart of what we do. Coda’s culture is centered on respect, clarity, ownership, and collaboration. We work hard and play hard together.

If you’re looking for growth and impact in a fast-paced global team, Coda is the place for you.

Responsibilities:
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Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.

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Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Coda Webstore, such as new product launches, product detail maintenance, and promotional activities.

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Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure requests are processed accurately and delivered on time.

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Support external publishers with their daily operational requests.

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Prepare comprehensive reports and analyses to inform team strategies and decisions.

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Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.

• Contribute to the team's success by performing other duties as assigned.

Requirements:
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At least 1 year of experience in e-commerce operations or a related field.

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Strong written and verbal English communication skills for daily collaboration with internal and external stakeholders.

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Hands-on experience with Content Management Systems (CMS) is a significant plus.

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Basic understanding of HTML and scripting concepts (e.g., JavaScript or similar), including the ability to read code syntax, understand JSON data structures, interpret API payloads, and follow system workflows and logical processes.

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Computer literate with foundational familiarity in programming or markup language syntax.

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Highly organized and proactive, with the ability to manage multiple projects and tasks simultaneously.

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Strong problem-solving skills and attention to detail.

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A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.

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Willingness to work in shifts.

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!