Partner Development Representative

About Swap

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About this Role

We are seeking a Partner Development Representative (PDR) to join our expanding Partnerships team and support the growth of our Third Party Logistics (3PL) & Fulfilment ecosystem. This progression-focused role is designed for someone early in their career, or transition into Saas that wants hands on experience in partnerships, logistics and ecosystem development

You will source and qualify 3PL’s, support scalable partner activation, and help build the foundation of a global logistics network. You will work closely with Senior Partner managers, and collaborate with Product, Enablement, and Operations teams as we bring AI driven capabilities to partners across the UK, Europe, and North America.

This is an exceptional opportunity to learn how to build a partner program from the ground up, and progress into Partner Management as skills develop.

Responsibilities:

• Partner Sourcing & Recruitment

• Research and Identify high quality 3PLs and fulfilment providers across the UK, Europe, and North America.

• Conduct discovery conversations focused on warehouse operations, Warehouse Management Systems (WMS) configurations, returns workflows, and cross border potential.

• Partner Activation & 1:Many Enablement

• Support the activation of new 3PL partners by leveraging scalable, onboarding frameworks.

• Guide partners through Swap’s self-serve onboarding materials, integration guides, and training content.

• Partner Engagement & Relationship Development

• Build positive working relationships with commercial and operational contacts at emerging 3PL partners.

• Ensure partners understand Swap’s value proposition and where our products fit within their workflows.

• Operational Support & Reporting

• Support Senior Partner Managers with recruitment, activation tracking, and program improvements.

• Report on KPIs including sourcing volume, activation milestones, enablement adoption and early-stage partner contribution.

Qualifications & Experience:

• 1–3 years of experience in Partnerships, Business Development, SDR/BDR roles, Customer Success, or Operations within SaaS, logistics, or ecommerce.

• Comfortable with outbound prospecting and early-stage partner engagement.

• Strong organisational skills with the ability to manage multiple partner workflows.

• Confident communicator capable of running structured discovery.

• Genuine interest in ecommerce logistics, fulfilment operations, or integrations.

• Proactive self-starter who thrives in a fast-paced, high-growth environment.

Nice to Have

• Experience working with 3PLs, WMS/label printer systems, or ecommerce logistics tools.

• Familiarity with HubSpot, or similar CRM tools.

• Exposure to partner enablement, channel programs, or onboarding processes.

Benefits:

• Competitive base salary.

• Stock options in a high-growth startup.

• Competitive PTO with public holidays additional.

• Private Health.

• Pension.

• Wellness benefits.

• Breakfast Mondays.

Diversity & Equal Opportunities:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.