Part-Time Receiver Processing Specialist

JOB TITLE: Part-Time Receiver Processing Specialist (20-28 hours/week)

DIVISION: Operations - Material Handling

REPORTS TO: Supervisor, Receiver Processing

SALARY RANGE: $20 - $25 per hour, negotiable based on education and experience

BASIC PURPOSE

The Part-Time Receiver Processing Specialist plays a key role in the auditing and billing of inbound freight charges, ensuring that all materials received are accurately billed and documented. This position directly supports material handling revenue accuracy and contributes to the financial health of the organization. The role requires strong attention to detail, digital fluency with Salesforce, and a collaborative, problem-solving mindset.

Material handling charges represent a significant portion of company revenue, and this role is critical in identifying errors, questioning inconsistencies, and closing information gaps to ensure accurate billing. The Receiver Processing Specialist directly contributes to the financial health of the organization by ensuring that all applicable charges are properly reviewed, validated, and billed.

ESSENTIAL JOB DUTIES

• Use Salesforce to search, audit, and validate Receiver Headers.
• Audit and reconcile freight documentation against Salesforce records including:

• Freight photos
• Bills of lading
• Warehouse live receivers
• Reweigh tickets

• Validate receiving reports for accuracy and ensure all charges are accounted for.
• Verify dates of receipt, recorded weights, late arrivals, off-target shipments, and discrepancies.
• Identify and flag missing or unclear information, escalating issues proactively.
• Question any charges or details that appear inaccurate or incomplete.
• Maintain clear records to ensure billing integrity and audit readiness.
• Contribute to continuous improvement by identifying recurring discrepancies and recommending process updates.
• Collaborate with team members to resolve freight and billing discrepancies.
• Escalate suspected discrepancies or policy violations to supervisors promptly.
• Communicate clearly and respectfully with internal stakeholders.

Requirements:
REQUIREMENTS AND SKILLS

• Minimum of 1 years of business-to-business collections or accounts receivable experience
• Strong interpersonal and negotiation skills with the ability to manage sensitive financial conversations professionally
• Proficient in Microsoft Office applications
• Experience with Salesforce and Certinia software strongly preferred
• Previous experience in billing, logistics, or freight auditing is a plus.
• Comfortable navigating financial software and adhering to accounting protocols
• Comfortable working with digital records, warehouse documentation, and freight-related paperwork.
• Demonstrated ability to manage multiple priorities, maintain accuracy under pressure, and meet deadlines with minimal supervision
• Excellent communication skills and ability to collaborate across departments.
• Strong attention to detail, follow-through, and documentation with an analytical mindset
• Self-motivated with strong organizing and time-management skills.
• High School Diploma or equivalent required; associate degree or higher preferred
• Flexible availability, including some evenings and weekends as needed.

CORPORATE REQUIREMENTS

• Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
• Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
• Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, medical condition, genetic information, military status, veteran status, non‑disqualifying physical or mental disability, or any other non‑merit factor. All employment decisions are made based on business need, job requirements, individual qualifications, and merit.

Benefits:
• Retirement Plan (401k, IRA)