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Part Time Quality Improvement Coordinator

Confidential

Concord, North Carolina part_time

Posted: March 11, 2026

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Quick Summary

The Pt. QI Coordinator (QIC) will assist the Chief Compliance Officer (CCO) in the planning and implementation of a systemic program for clinical quality and outcomes improvement.

Job Description

Title: Pt. QI Coordinator

Department: Quality

Status: Non-Exempt

Position Classification/Category: Administration

Level: N/A

Location: Upper Room

Hourly Pay Range:

Reports To: Chief Compliance Officer

Direct Reports:

 

Summary of Position                                                                                                                                                                             

The Pt. QI Coordinator (QIC) will assist the Chief Compliance Officer (CCO) in the planning and implementation of a systemic program for clinical quality and outcomes improvement at CRCHC. The position serves as part of the administrative and reporting support for clinical performance improvement, UDS initiatives and quality improvement programs and projects. This position exists to support compliance with internal QI initiatives and external regulatory requirements. In addition, the Pt. QI Coordinator (QIC) will be responsible for working in conjunction with the Data Analyst with quality, risk, and performance improvement activities at CRCHC to include audits and reporting.

 

Ability to read, write and comprehend instructions in the English language. Communicate effectively. Interact in a respectful and professional manner with internal and external customers. Ability to gather and synthesize information. Able to travel to other CRCHC sites.

 

Experience: 1 to 2 years of related work preferred

Additional skills required: Proficient in Microsoft Office Excellent verbal and written communication skills. Strong analytical skills and attention to detail.

Additional skills preferred: Experience with electronic health Knowledge of medical office protocols/procedures. Knowledge of medical terminology

Education: Bachelor’s or associate degree in psychology, public health or a healthcare related field

Certification(s)/Licensure:

 

Physical Requirements:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.

Repetitive movement of hands and fingers – typing and/or

Occasional standing, walking, stooping, kneeling or

Reach with hands and

Talk and

Key Responsibilities                                                                                                                                                                              

Assist in completing quality improvement activities by working with the Data Analyst and Senior Director to ensure monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services.

Keep abreast of changes in applicable rules, regulations, standards and related trends that are relevant to the UDS and assist in drafting the necessary modifications to policies and procedures.

Monitor and document compliance regarding activities and resources needed to fulfill grant(s) and other state and federal requirements and expectations, in conjunction with the QI Analyst.

Perform and monitor QI, Risk/Compliance, and UDS audits on a periodic basis.

Provides additional administrative support to all quality improvement department projects and

Analyze, synthesize, and share the results of reports with impacted staff as requested.

Provide support as needed during implementation of clinical and operational projects related to quality improvement and risk management.

Support current incentive, regulatory, and certification requirements (such as Meaningful Use, PCMH, FTCA, and UDS) through documentation, participation in initiatives, and other activities as directed.

9. Assist as requested in the submission of PCMH, FTCA, UDS,OSV, and other regulatory attestations and

10. Generate periodic reports from EHR to support clinical quality reporting including but not limited to PCMH, FTCA, and UDS.

11. Performs other duties as

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