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Paralegal Aide Level 2, Operations

CityOfNewYork

New York City, NY, United States permanent

Posted: March 14, 2026

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Quick Summary

Process and route thousands of pieces of mail and update legal records for the New York City Law Department.

Job Description

CDS Paralegal/Service Window

Communications and Docketing (CDS) Clerks process and route thousands of pieces of mail and update the records for various legal divisions in the New York City Law Department. CDS Clerks are responsible for processing legal materials for all of the Law Department's borough offices as well as filing and updating the case files for all court cases currently being managed by the New York City Law Department.

All legal documents and case matters need to be processed with accuracy and efficiency while following strict protocols and legal guidelines. The successful candidate will handle all assigned work with a high level of independent thought and consistent follow-through.

Responsibilities will include:

Assist in the daily processing of critical time-sensitive documents. Identify and receive documents served on the city at our service window while interacting with the public professionally and courteously.

Intake, logging, routing, and docketing of a diverse amount of legal documents and requests. Process requests received electronically, verbally, and in writing.

Perform data entry into the Law Department database and update various document types for multiple legal divisions.

Sort mail based on type and perform multi-level sorts. Work with mail equipment and various package vendors' systems for mail processing.

Provide support at the hand delivery station. Process documents received at the electronic fax station.

Photocopy litigation documents and files. Work on special projects as required. Cross-train with different operations units. Completion of daily production logs is required.

PARALEGAL AIDE - 30080

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA); or
2. An associate degree or completion of 60 semester credits from an accredited college, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and two years of full-time satisfactory experience, acquired in the United States, in the performance of paralegal (legal assistant) services; or
3. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience, acquired in the United States, in the performance of paralegal (legal assistant) services; or
4. A satisfactory combination of education and/or experience which is equivalent to “1”, “2” or “3” above. Paralegal Certification obtained in the United States from an accredited program or from a program approved by the American Bar Association can be substituted for 12 months of experience. Undergraduate credit can be substituted for experience on the basis of 30 semester credits from an accredited college for 12 months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.

To be acceptable, experience in paralegal (legal assistant) services must have involved the American Legal System.

Experience which is primarily legal secretarial or includes only incidental paralegal (legal assistant) services is not acceptable.
Special Note:
Individuals must have one additional year of pertinent paralegal experience or have a baccalaureate degree in addition to the requirements listed above to be eligible for placement in Assignment Level II duties and pay of Paralegal Aide.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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