Paid Media Specialist - Sprinklr

About the Role

Team5pm Cape Town is expanding its global capabilities through an exciting new partnership with Sprinklr, and we’re looking for a Paid Media Specialist to join our Advertising team.

In this role, you’ll support enterprise-level paid media delivery by configuring advertising modules, setting up and managing multi-platform campaigns, optimising performance, managing audiences and creative libraries, and helping refine scalable paid media workflows for global clients.

Experience with Sprinklr is a strong plus, but not mandatory.
You do need solid, hands-on experience with platforms like Meta, Google, LinkedIn, or TikTok Ads. All successful candidates will complete an extensive onboarding and certification programme to become fully certified Sprinklr Advertising specialists.

What You’ll Do

Campaign Setup & Platform Configuration

• Support advertising module configuration across multiple paid channels

• Set up conversion events, pixel tracking, offline conversions, and attribution workflows

• Manage agency margin settings, funding instruments, and account integrations

Audience, Creative & Asset Management

• Build and manage audiences, custom segments, and lookalike structures

• Organise and maintain creative libraries for paid campaigns

• Execute bulk imports for ads, creatives, and campaign structures

Performance & Optimisation

• Build strategy groups, reach & frequency plans, and assist with forecasting

• Optimise campaign performance based on pacing, delivery, and KPI alignment

• Provide recommendations on creative performance, audience segmentation, and budget allocation

Reporting & Cross-Market Collaboration

• Support reporting across paid channels using Sprinklr dashboards

• Collaborate with global markets to align workflows and best practices

• Shadow paid media implementations and contribute to tooling and process refinement

Meet Team5pm

We are a data-driven social agency focused on effectiveness. Since 2018, we’ve been developing creative content that resonates with target audiences and drives conversions. With deep platform-specific expertise powered by insights into consumer search and viewing behavior, we help brands generate attention, boost preference and achieve results on social media. From YouTube and TikTok content to digital-first commercials and influencer campaigns, we’ve got it all covered.

Operating out of Amsterdam, Stockholm, Cape Town, and Warsaw, we partner with an international network of clients that includes Prime Video, GAMMA, bol, and KPN. Our work has earned us recognition such as SAN Awards, ADCN Lamps, Effie Awards, The YouTube Works, The Webby Awards, The Global Search Awards, and The European Video Awards.