Packaging Reporting Specialist

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in owning the preparation, validation, and reporting of packaging data to support regulatory compliance, quality monitoring, and operational planning, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Prepare, validate, and manage packaging data to support EPR compliance, quality reporting, and operational forecasting

• Use SQL and Excel to query, consolidate, and analyze data from multiple systems, ensuring accuracy and consistency

• Maintain and govern packaging master data, identifying and resolving discrepancies across reporting tools

• Develop, update, and improve reporting templates, dashboards, and data processes to ensure audit readiness

• Analyze packaging errors and quality trends, providing structured insights to support corrective actions

• Collaborate with Packaging, Finance, Operations, and IT teams to deliver data-driven insights and support decision-making

• Support internal audits and regulatory reporting by delivering timely, accurate, and well-documented data

What you’ll bring

• Bachelor’s degree in Business, Economics, Supply Chain, Data Analytics, Finance, Mathematics, Industrial Engineering, or a related field

• At least 2 years of experience in a data-intensive, reporting, or analytics-focused role

• Strong proficiency in SQL and advanced Excel, with hands-on experience in data validation and reporting

• High attention to detail with a strong commitment to data accuracy, consistency, and governance

• Solid analytical and problem-solving skills, with the ability to manage multiple priorities effectively

• Clear and confident English communication skills for cross-functional collaboration

• Familiarity with reporting methodologies, basic business or tax processes (EPR experience is a plus), and planning or forecasting concepts

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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