P2P Operations

Confidential

Hong Kong, Hong Kong permanent

Posted: May 11, 2026

Quick Summary

RedotPay is a global crypto payment fintech company that integrates blockchain solutions into traditional banking and finance infrastructure, empowering millions worldwide to use and send crypto assets, promoting financial inclusion, supporting crypto enthusiasts, and driving the global adoption of secure and flexible crypto-financial solutions.

Job Description

Job Title: P2P Operations

Location: Hong Kong

About Us

RedotPay is a global crypto payment fintech company dedicated to integrating blockchain solutions into traditional banking and finance infrastructure. Our user-friendly platform empowers millions worldwide to use and send crypto assets, providing faster, more convenient, and more inclusive financial services. RedotPay promotes financial inclusion for the unbanked, supports crypto enthusiasts, and drives the global adoption of secure and flexible crypto-financial solutions. Join us in shaping the future of finance and making a deep global impact.

Key Responsibilities

Market Strategy & Growth: Conduct in depth market research to gain insights into trends, user behavior, and the competitive landscape. Formulate and implement regional expansion strategies to drive business growth, increase market share, and ensure stable business development.

Operational Execution: Collaborate with Business Development (BD) teams and local partners to optimize business plans, refine operational policies, and support customized product development based on regional needs.

Performance & Optimization: Monitor Key Performance Indicators (KPIs) and utilize data-driven strategies (such as user acquisition, segmentation, and engagement initiatives) to enhance operational efficiency.

P2P Ranger & Advertiser Management: Guide and manage part-time regional teams (Rangers), set team goals, oversee performance, and provide training. Maintain close communication with C2C advertisers to gather feedback, resolve issues, and provide professional customer service.

Merchant & User Management: Oversee C2C merchant verification processes, provide operational support, resolve merchant-related issues, and enhance user experience while maintaining platform integrity.

Campaigns & Community Engagement: Design and execute online and offline user acquisition and promotion activities, including incentive programs, partnerships, and community-driven initiatives. Analyze campaign data to continuously improve quality and efficiency.

Product Optimization: Assist the R&D department by providing reliable user insights and recommendations. Participate in product design and optimization to meet market demands.

Risk & Compliance Coordination: Work closely with compliance and risk management teams to ensure adherence to local regulations, mitigate fraud risks, and maintain a secure trading environment.

Cross-functional Collaboration: Collaborate with internal stakeholders, including Marketing, Product, Legal, and Customer Support teams, to ensure seamless execution of operational plans.

Qualifications & Experience

Experience: 3–5 years of experience in operations and marketing within the internet or blockchain industry.

Language Skills: Proficient in English and Mandarin; proficiency in other languages is a plus.

Core Competencies: Strong learning ability and execution; serious and responsible work attitude; and excellent communication skills. Ability to sync local insights with the team in a timely manner.

Bonus Points

Prior experience in C2C operations with independent perspectives and insights.

Passionate about sharing success stories and work-related information.

Why Join RedotPay?

Be a Pioneer: Stand at the forefront of fintech by integrating blockchain into traditional finance.

Grow with Us: Gain diverse legal practice opportunities in a high-growth industry and achieve career advancement.

Make an Impact: Participate in initiatives that enhance financial inclusion and empower millions worldwide.

Dynamic Team: Join a culture that values collaborative innovation, creativity, and proactive problem-solving.

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