P2P Global Process Expert (12-month FTC)

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

We are looking for a Procure-to-Pay (P2P) Global Process Expert (GPE) on a 12 month fixed term contract, to play a key role in shaping and delivering the future of our global P2P landscape. This role is central to driving P2P transformation, designing simple and standardised global processes, and embedding scalable ways of working across the P2P organisation.

Working closely with the Global Process Owner, the role combines strategic thinking with hands-on delivery, translating business ambition into pragmatic, value-driven P2P process design and execution.

Key Accountabilities & Responsibilities

The P2P GPE is expected to assume the following key accountabilities and responsibilities plus any other reasonable duties as required:

• ​Act as a trusted delegate to the P2P Global Process Owner, representing the GPO in governance forums, transformation programmes, and stakeholder engagements as required
• Support the definition and execution of the global P2P strategy, vision, and multi-year roadmap
• Provide thought leadership on global P2P best practices, emerging trends and AI opportunities within P2P processes and ways of working
• Lead global P2P transformation initiatives, including process redesign, operating model changes, and technology/tool enablement
• Translate transformation objectives into clear, actionable process designs and implementation plans
• Drive adoption of new processes and ways of working through strong change management and stakeholder engagement
• Own the design and continuous improvement of global end-to-end P2P processes e.g. Supplier set-up & onboarding, Inbound AP processing, Invoice Payment and P2P queries
• Identify opportunities to simplify, standardise, and harmonise processes across regions, business units, and events
• Define and maintain global process standards, policies, controls, and documentation within a multiple ERP environment
• Balance standardisation with regulatory, tax, and business-critical local requirements
• Play an active role in the P2P communities of practice and support global P2P governance e.g. CI forums and decision-making processes e.g. Portfolio Change Board
• Define and monitor key P2P process KPIs and value metrics (efficiency, compliance, cycle time, user experience)
• Partner with key stakeholders including the Delivery team, Colleagues, Business Stakeholders and Suppliers to drive continuous improvement and performance optimisation
• Influence and align diverse stakeholders without direct authority
• Ensure strong communication, training, and enablement to support process adoption and sustainability

Skills & Abilities

• Ability to think strategically and align P2P processes with organizational goals.
• Experience in end-to-end Procure-to-Pay within a complex, global organisation including understanding of process delivery challenges
• Proven experience delivering P2P transformation, harmonisation, or process change
• Strong capability in process standardisation, simplification, & global process design with a proven track record in pragmatic solution design to get the best outcomes for Colleagues & Suppliers
• Experience working in a global, matrixed environment with multiple stakeholders
• Proven track record of leading or significantly contributing to large-scale P2P transformation initiatives
• Ability to think strategically while remaining hands-on and execution-focused
• Strong analytical, problem-solving, and decision-making skills
• Familiarity with shared services and/or global business services models
• Comfortable challenging the status quo, driving simplification and navigating ambiguity
• Strong communicator who can translate complex process concepts into clear, practical outcomes and can communicate effectively across different levels, cultures and regions
• Collaborative, pragmatic, and outcome-oriented
• Skilled in identifying issues and developing effective solutions.
• Proven ability to work to deadlines.

Why This Role Matters?

This is a high-impact role with an opportunity to shape and transform how P2P works globally.  You will help define simple, scalable processes that improve efficiency, compliance, and user experience for both Colleagues and Suppliers.

 

• ESSENTIAL: Extensive experience in Procure to Pay processes, preferably in a complex global or multinational environment.
• ESSENTIAL: Proficiency in Oracle ERP (SAP: desirable), as well as an understanding of key P2P tools e.g. Bank Validations, OCR, etc.
• Proven track record of P2P process change, optimization and continuous improvement.
• Strong Stakeholder management experience including the ability to influence without direct authority.
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Knowledge of relevant industry standards and regulations.
• Ability to work collaboratively as part of a broad multi-functional team.
• Familiarity with automation and transformation in the P2P domain.
• Experience with Microsoft Office Suite of applications.
• Experience with project management and change management.

What Sets You Apart

• You challenge complexity and actively drive simplification
• You are comfortable operating at both strategic and detailed levels
• You can influence senior stakeholders without formal authority
• You bring structure, clarity, and momentum to complex transformation topics
• You care about outcomes, adoption, and sustainable change

This advert will expire on Monday 9th March.

We believe that great things happen when people connect face-to-face. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: 

• Time out: 25 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• Broader impact: take up to four days per year to volunteer.
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World team day and active diversity and inclusion networks.
• Annual Flight entitlement after completing 1 year service paid as a cash amount.
• A comprehensive company funded private medical insurance with optical and dental coverage.
• A Share Match scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares.
• Recognition for great work, with global awards and kudos programmes.
• Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
• As an international company, the chance to collaborate with teams around the world.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.  At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.