Outsourcing & Vendor Manager (m/f/d)

ABOUT US

Pliant is a European fintech specialising in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

Companies looking to optimise operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.

Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at
www.getpliant.com

ABOUT THE ROLE

We are a regulated Electronic Money Institution (EMI) operating across Europe and supervised by the Finnish Financial Supervisory Authority (FIN-FSA).

We are looking for an Outsourcing & Vendor Manager (m/f/d) to take ownership of the oversight of outsourcing arrangements, reliance models and vendors across the organisation. 

The role sits within the Risk Management function (2LoD), reports to the Head of Risk Management   and is responsible for maintaining a compliant outsourcing and third-party risk framework in line with EBA Guidelines on Outsourcing, DORA and local supervisory expectations.

This is a hands-on role with strong exposure to regulatory governance, operational resilience and vendor risk management in a growing fintech environment.

WHAT YOU’LL DO

Outsourcing & Third-Party Governance (2LoD)

Act as the second line owner for outsourcing, and third-party risk oversight

Support compliance in the reliance framework

Assure that policies, procedures and templates are up to date

Ensure outsourcing and reliance arrangements are properly classified, documented and approved

Provide independent challenge and supervision of first-line outsourcing and vendor processes

Support risk reporting and internal governance committees

Vendor & Outsourcing Lifecycle

Oversee onboarding of new vendors, outsourcing arrangements

Support Compliance with onboarding of new reliance partners and oversight

Coordinate due diligence and risk assessments with internal stakeholders

Track documentation, approvals and risk reviews

Support periodic vendor reviews and renewals

Perform sample testing and quality reviews of outsourcing and reliance partners

Assist with offboarding and exit tracking

Outsourcing Register & DORA

Maintain and update the central outsourcing and third-party register

Support preparation and maintenance of the DORA Register of Information

Ensure data quality and completeness

Support regulatory reporting and supervisory information requests

 Audit, Monitoring and Governance

Support mapping of critical vendors and external dependencies

Support internal and external audits related to outsourcing, reliance and vendor risk

Contribute to monitoring plans and thematic reviews

Prepare management information, dashboards and risk insights

Support training and awareness initiatives for first-line teams

Support documentation of exit strategies and contingency plans

Stakeholder Coordination

Coordinate with Risk, Compliance, IT, Legal, Finance and business teams

Support internal stakeholders in following outsourcing procedures

Support training and awareness initiatives on outsourcing and vendor governance

WHAT YOU’LL BRING 

Bachelor’s degree in Business, Finance, Risk, Law, IT or similar

2–5 years of experience in one or more of :

Risk management

Third-party or vendor risk management

Consulting or audit in financial services/tech

Operations in a regulated fintech or financial institution

Strong interest in outsourcing, vendor risk and operational resilience

Basic knowledge (or willingness to learn) of:

EBA Outsourcing Guidelines

DORA

Third-party risk management

Strong organisational and coordination skills

Detail-oriented and structured working style

Ability to manage documentation and spreadsheets

Good communication skills

Fluent in English (Finnish is a plus but not required)

WHAT WE OFFER 

The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence 

Attractive remuneration

Flat hierarchy and transparent communication in a relaxed, professional atmosphere

Opportunity to develop your talent in a dynamic team with ambitious goals

Flexibility and possibility to work remotely

Company card with a monthly allowance for lunches, coffee, etc. with co-workers

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.