Outcomes Manager - Milling (Remote, US)

About BinSentry:

BinSentry is an extremely fast-growing ag-tech company started in KW, Ontario, Canada. BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills, commercial grain handling facilities, and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 50,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way in the future of agricultural supply chain management.

Position Summary
The Milling Division at BinSentry is hiring an Outcomes Manager with deep agriculture and supply-chain experience to support pilot execution, value quantification, and outcomes-driven selling for feed-mill customers. This role works in close partnership with the Customer Success Team to ensure exceptional pilot experiences, clear ROI communication, and a consistent outcomes framework across the milling vertical.

The Outcomes Manager acts as a bridge between Sales, Customer Success, Product, and Operations—turning raw data and operational insights into compelling business cases that demonstrate the impact of HD monitoring on mill operations.

NOTE: The successful candidate can be located anywhere in the US.  

Key Responsibilities

Pilot Management (Aligned with Customer Success)

Co-manage HD pilot planning, execution, and evaluation with the Customer Success team.

Ensure pilots deliver measurable operational outcomes—outage prevention, shrink reduction, supply-chain efficiency, and forecasting accuracy.

Collaborate across internal teams to maintain alignment and mitigate risks.

Training & Enablement

Develop mill-specific onboarding and training content in partnership with Customer Success.

Participate in webinars, hands-on sessions, and on-site pilot support.

Consolidate customer insights to inform product enhancements and CS process improvements.

Analytics & ROI Development

Track and interpret key performance indicators within milling operations.

Build and maintain ROI models and outcomes dashboards.

Deliver outcomes summaries and executive presentations for commercial conversion and expansion.

International Milling Support

Provide milling-focused outcomes analysis, ROI documentation, and pilot data for global teams pursuing international mill opportunities.

Qualifications

5+ years of experience in agriculture, feed manufacturing, ag-tech, or supply-chain analytics.

Strong analytical capability with the ability to translate operational data into actionable insights.

Background working with milling operations, ingredient flow, or ag-supply-chain processes.

Excellent communication and presentation skills for both technical and executive audiences.

Proven experience working cross-functionally with Sales, CS, and Operations.

Benefits:

Group health and dental benefits

Competitive compensation and an equity package

Why This Role Matters
As HD adoption accelerates, this role ensures we consistently deliver measurable value, articulate ROI clearly, and convert pilots into scalable commercial wins—all aligned with the needs of the milling ecosystem.