Outcome (KPI) Manager

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

 

AECOM is seeking an Outcome (KPI) Manager to join our team.

Job Responsibilities:

• Key resource in charge of the Authority's Capital Baseline, including technical supporting documents, data systems, and assumptions underlying the baseline.
• Controls Authority functional unit forecasts and assumptions for e Program baseline.
• Collation of data across the Authority functions and projects.
• Monitors changes against Capital Baseline on the projects under execution. Develops dashboards for executive reporting and provides analytical insights on variances of actuals versus Baseline plan.
• Maintains records of month-on-month movements in scope, EAC and schedule.
• Responsible for integration of the baseline across functions and branches
• Manages the development, maintenance and implementation of the Authority’s Program WBS and WBS dictionary.
• Drives performance improvement and optimizations by continually reviewing the existing baseline processes, structures and data.
• Develops, maintains and enhances Authority processes and procedures related to program performance monitoring and control.
• Collaborates with the other Authority business units to support value engineering, cost mitigation and opportunity realization.
• Provides big picture expertise on the Capital Baseline to ensure consistency and robustness of data and reporting.

Minimum Requirement:

• BA/BS + 10 years of relevant experience or demonstrated equivalency of experience and/or education, including 2 years of leadership
• Due to the nature of this program US citizenship is required. 

Preferred Qualifications:

• Bachelor's degree in Construction Management, Engineering, Business Management, Project Management, or related technical field and 8+ years experience in related fields of transit and or program controls.
• Have expertise in the principles and practices of project management, data management and cost control; project cost planning and reporting techniques; construction project phases and disciplines
• Use analytical techniques to provide cost analysis and provide solutions; research and compile data and maintain accurate and complete project records; meet deadlines; work and communicate effectively with others using courtesy, respect, and sensitivity; and follow and adhere to company policies
• Experience of managing and motivating controls teams on major programs.
• Have significant experience with the liaison, coordination, and negotiation with departmental and external stakeholders to elicit timely and consistent responses to program controls requirements
• Have experience in leading and developing reporting, controls and baseline management methodology, procedures and presentation
• PMP
• MBA
• Experience with Agile project management and Lean processes / techniques
• Proficient with Microsoft Office applications (Excel, Word, PowerPoint)
• Proficient in desktop publishing software, Visio and professional graphics software
• Proficient with Data Analytics tools such as PowerBI, and a working knowledge of Primavera P6
• Ability to communicate effectively with various personnel, including dealing with people effectively and tactfully in difficult and stressful situations
• Excellent time management and organizational skills, attention to detail and ability to work under time pressure, good understanding of project controls functions, data structures and baseline management
• Project Management, data analytics, technical writing and presentational skills

All your information will be kept confidential according to EEO guidelines.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.