Outbound Sales Executive - US Process

Job Title:

International Call Center Executive – US Outbound Sales

Location:

Mohali (Work from Office Only)

Shift:

Pure Night Shift (US Hours)
5 Days Working

Employment Type:

Full-Time

Job Description:

We are seeking highly motivated International Call Center Executives with proven experience in US outbound sales to join our Mohali office. The ideal candidate will have excellent English communication skills, a strong sales mindset, and the ability to handle objections while delivering a customer-centric experience.

Key Responsibilities:

• Make outbound sales calls to US customers as per assigned campaigns
• Understand customer needs and effectively pitch products/services
• Handle customer objections confidently and close sales opportunities
• Maintain high levels of professionalism and customer satisfaction
• Achieve daily, weekly, and monthly performance targets
• Accurately update customer information and call outcomes in CRM systems
• Follow company policies, scripts, and standard operating procedures
• Collaborate with team members to improve overall campaign performance
• Stay calm and composed while handling pressure and high call volumes

Eligibility Criteria:

• Minimum Undergraduate or Graduate qualification
• 2+ years of experience in an International Call Center (US market preferred)
• Mandatory outbound sales experience
• Must have worked in an international calling environment
• Excellent verbal and written communication skills in English
• Strong sales acumen with a go-getter attitude

Required Skills & Competencies:

• Excellent English communication skills (Mandatory)
• Proven outbound sales and objection handling skills
• Customer-centric mindset
• Ability to stay calm under pressure
• Strong bias for action and result-oriented approach
• Team player with a positive attitude
• Willingness to work in pure night shifts from office

Perks & Benefits:

Attractive Performance Bonus & Huge Incentives

• Rewards and Recognition programs
• Transport facility provided
• 5-day working week
• Excellent work culture
• Strong policies and structured processes
• Career growth opportunities