Outbound Logistics Manager

Manager, Outbound Logistics

San Francisco, CA

About the Job

Role: Manager, Outbound Logistics Location: Remote Employment Type: Full-Time Salary: $80,000–$120,000 (base + potential performance bonus)

About Ever

Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.

Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

What You'll Do

• Evaluate, onboard, and manage a dedicated outbound logistics provider and stand up the platform for ongoing operations

• Establish a Central Dispatch account to begin posting outbound loads immediately if preferred provider onboarding requires extended lead time

• Negotiate carrier contracts and establish SLAs covering white-glove delivery standards, on-time performance, and real-time customer-facing load tracking

• Design the end-to-end outbound workflow including delivery request intake, vehicle readiness confirmation, and transport scheduling and execution

• Establish Operations as the primary posting function for outbound loads with a structured intake process for requests from Sales and Finance

• Build a cross-functional communication framework connecting Finance, Sales, Operations, and transport providers to eliminate handoff gaps

• Define clear vehicle readiness handoff criteria and notification protocols between Finance and Operations

• Partner with Sales and Finance to establish accurate, operationally grounded delivery timelines

• Develop and enforce transport SOPs, damage protocols, and vehicle handoff procedures

• Own the SLA framework for driver and carrier performance including target-setting, tracking, and accountability

• Implement real-time load tracking visible to internal stakeholders and customers

• Define and own logistics KPIs including on-time delivery rate, damage rate, and cost per move

• Serve as the primary logistics point of contact for Sales and Finance on all outbound delivery needs

• Translate sales volume forecasts into logistics capacity plans as the business scales

• Support ad hoc logistics projects and operational initiatives as the role and business evolve

Qualifications & Fit

• 3 to 5+ years of direct experience building and managing outbound vehicle logistics or automotive transport networks

• Demonstrated experience in third-party logistics contracting and carrier management, including negotiation and performance management

• Background in hub-based or multi-site transport network design, preferably in a high-growth or greenfield environment

• Experience designing cross-functional logistics workflows involving Sales, Finance, and Operations stakeholders

• Ability to operate effectively in ambiguous environments with minimal existing structure

• High ownership mindset with strong operational follow-through

• Comfortable working in fast-paced, high-growth environments

• Passion for EVs and next-generation mobility

Technical Skills

• Familiarity with Central Dispatch, TMS platforms, and real-time transport visibility tooling

• Experience with outbound automotive logistics providers such as Carpool Logistics, Runbuggy, or Acertus

• Strong Excel and Sheets skills

• Comfort using Slack, CRM, and operations dashboards

• Familiarity with west coast carrier markets and lane dynamics

Benefits

• Competitive salary

• Health, dental, and vision insurance

• Flexible / Unlimited PTO

• 401(k) plan

Why Ever and This Role?

• Build the outbound logistics function from the ground up at the fastest-growing EV retailer in the U.S.

• Own a function that directly impacts customer experience, margin, and operational velocity

• Work with cutting-edge EV technology and an AI-native retail platform

• Build elite carrier network management and cross-functional operations skills