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ORGANIZATIONAL DEVELOPMENT SPECIALIST

CityOfNewYork

New York, NY, United States permanent

Posted: February 25, 2026

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Quick Summary

The ORGANIZATIONAL DEVELOPMENT SPECIALIST is responsible for developing and implementing organizational development strategies to improve the productivity and performance of the department. The ideal candidate should have excellent communication skills, problem-solving abilities, and a strong understanding of organizational development concepts. The successful candidate will work closely with various stakeholders to design and implement programs that promote employee engagement and retention.

Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS)/Classification and Organizational Development (COD) is recruiting for two (2) Confidential Strategy Planners to function as Organizational Development Specialists who will:

* Analyze business structures, classification procedures and processes, and the utilization of resources.

* Design and implement a variety of developmental initiatives, action plans, programs, and training materials in conjunction with the Office of Policy, Procedures and Training.

* Interview personnel and facilitating targeted skills development initiatives as they relate to succession planning efforts.

* Consult with the human resources department’s Talent Management (formerly Recruitment Strategies) to guide the utilization, development, or hiring of personnel.

* Lead business optimization initiatives by conducting individual or group training sessions for personnel.

* Contribute to the restructuring of departments to increase efficiency and align activities with business objectives.

* Optimize personnel utilization by increasing cross-functionality and interdepartmental cooperation.

* Measure the impact of interventions on staff performance, efficiency, employee retention, and job satisfaction.

* Advise executives and senior managers and recommending efficient and cost-effective solutions for identified challenges.

* Document processes and present progress reports to executives and senior managers.

Salary Range: $86,820.0000 - $108,000.

Work Location: 4 World Trade Center

Hours/Schedule: 9 AM – 5 PM

CONFIDENTIAL STRATEGY PLANNER - 54737

A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the particular position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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