Order Operations Analyst

Job Title: Order Operations Analyst

Location: Hybrid in Herndon, VA (3 days/week on site)
Clearance Required: None
Duration: Full-time, Permanent
Pay Type: W2 employee
Reporting to: Director of Contracts & Acquisition
Management Duties: None
Compensation: DOE

Position Overview

Four Inc. is seeking a business-minded, collaborative Order Operations Analyst to join our Operations team. In this role, the Order Operations Analyst will execute public sector contract and order-related activities, process customer orders, and resolve contractual and procedural issues in support of Four Inc.’s Public Sector IT aggregation sales and operations division. Success in this position requires strong interpersonal, analytical, business, and problem-solving skills. This role follows a hybrid work schedule, with three in-office days per week at Four Inc.’s headquarters in Herndon, Virginia, and two remote workdays.

Essential Functions

Review and execute government contracts and commercial orders

Engage with sales team members to understand contractual nuances

Execute timely and accurate purchase orders and subcontracts with vendors to procure products and services in accordance with contracts

Exercise general understanding of public sector and commercial contracts & orders to support procurement related activities

Maintain robust knowledge of compliance and procurement policies

Work directly with vendors to track delivery of product orders and communicate status to customers and internal stakeholders

Provide excellence in service to resolve issues related to procurement activities, contract terms and conditions, pricing, and contract delivery with customers, manufacturer partners, and vendors.

Enter and maintain data in Customer Relationship Management (CRM) database

Practice procurement best practices & maintain thorough knowledge of internal procurement policies

Prepare and submit monthly reports for contract vehicles in accordance with contract requirements and PMO guidance

Assist with large strategic bids & proposals, as needed

Support contract vehicle maintenance requirements

Other duties as assigned

What We Offer

Competitive pay and benefits (medical, dental, vision, 401k with match, company-paid life/short-term disability, long-term disability insurance, paid time off, all federal holidays off, etc.)

Great company culture and perks (regular office happy hours, peer-to-peer recognition program, free building gym access, hybrid work environment, etc.)

Opportunity to shape and improve HR foundations in a growing organization.

Collaborative team with room for professional development/growth as the company expands.

Qualifications

BA/BS degree in business or relevant subject

0-2 Years of experience

Excellent organizational skills

Analytical/critical/process-oriented thinking skills

Team player capable of working within a collaborative and fast-paced environment

Ability to work independently, with limited supervision

Excellent oral and written communication skills

Physical Requirements:

The work is generally sedentary and performed in an office or remote setting; however, some travel to government or partner sites may be required. The position may require:

Visual acuity to view computer screens, read technical documents, and perform data analysis and data entry

Ability to sit or stand for extended periods

Manual dexterity sufficient to operate a keyboard, mouse, and other office equipment

Occasional lifting or carrying of equipment, boxes, or documents (typically under 40 lbs)

Ability to hear and speak clearly in virtual and in-person meetings

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

About the Company
Four Inc. is a fast-growing public sector IT provider with a long history of delivering exceptional results in the federal and SLED markets. We are a multi-state employer, and our culture is collaborative, driven, and people-focused. We are building for scale, and we’re looking for teammates who are energized by building structure and improving processes while providing excellent customer service, whoever your customer is. With a proven track record of success and a strong, collaborative culture, we are expanding our team to continue driving innovation and digital transformation in the public sector.

Four Inc. is a federal contractor and an Equal Opportunity Employer, including disabled persons and veterans. We are committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under applicable law. We actively seek to recruit, hire, and promote qualified veterans and individuals with disabilities.

If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation to apply for a position, please contact us at [email protected].

This job opening will be listed with the appropriate state workforce agency as required under the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA).