Order Management Team Leader (mixed shift)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Supply Chain organization is a fast-paced and dynamic environment, delivering best-in-class communications equipment and security solutions for customers around the world. Our purpose is to deliver exceptional value and customer experience through agility, speed, and collaboration. We plan what products and services are needed, source efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service and support. We are a central point in our efforts to bring value and lead technology innovation.

The Order Management Team supports Motorola’s Video Security and Access Control organizations. We drive end-to-end supply chain operations by partnering across organizations to delight our customers and meet our business objectives.

Job Description

As a Team Leader within the Order Management Team, your role will encompass two key aspects: the seamless execution of daily operations and the strategic development of the team and its processes. Your responsibilities will include:

- Leadership and performance management of the team, developing skills and abilities within the team whilst ensuring the necessary tools and training are available to achieve the most from each team member
- Proper prioritization of teams’ workload
- Contributing to strategy for the department and executing it
- Interfacing with MSI stakeholders by proper customer focus and flexible execution
- Building strong relationships with the business and drive importance of the role
- Supporting business commitments trough on time & proactive communication
- Monitoring metrics, establishing goals for the team in order to enable an efficient decision making process
- Identifying areas for improvements / process optimization and taking all necessary steps to implement changes
- Supporting internal audit controls and SOX initiatives

Basic Requirements

• Excellent Business English and communication skills

• Ability to work on mixed shift approach ( 3/4 pm - 11 pm/12 am) to be able to provide support to customers in North America market

• Minimum 4 year of work experience in relevant field and customer focused environment

• People management experience in a plus

• Self-motivated, with an aptitude for customer satisfaction

• Detail oriented, organized and a strong multi-tasker

• Ability to work well under pressure

• Collaborative, likes to work in teams

• Good Problem Solving Skills

• Proactive

• Intermediate proficiency in Microsoft Office (Outlook, Excel, Word) 

• University degree (bachelor of business administration / master)

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. 
Also, to reward your hard work you’ll get:  

- Contract of employment
- Hybrid work model and flexible working hours 
- Comfortable working conditions (high class offices, parking space)
- Competitive salary package
- Strong team-oriented culture
- Private medical and dental coverage (Medicover)  
- Life insurance
- Cafeteria program for benefits (multisport card, cinema tickets, etc.)
- 1000 PLN for spectacles
- Employee Pension Plan (PPE)
- ESPP (Motorola Solutions stock programme)
- Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
- Access to wellness facilities and integration events
- Mixed-shift bonus

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.