Order Management Intern

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure mobile technology works so that people can focus on what matters.

Our Core Values:

Genuine and Respectful

Pride in Everything We Do

Excellence through Innovation

Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.

Role Title: Order Management Intern

Location: Silver City, Pasig, Metro Manila (Hybrid)

About the Role:

The Order Management Intern supports the end-to-end order processing cycle, ensuring accuracy, efficiency, and timely fulfillment.

Key Responsibilities:

Assist in the creation, review, release, and transmission of purchase and sample orders to the warehouse for fulfillment

Inspect and process invoices accurately and in a timely manner

Proactively communicate inventory status and updates to OEM and international partners

Support business operations, including special pricing requests, quotations, and freight estimates

Participate in weekly open order reviews and provide updates to internal teams and external partners

Document recurring processes to ensure continuity and ease of handover to backups or successors

Identify and recommend improvements to existing business processes

Collaborate with the allocation team to ensure accuracy and efficiency in order allocation

Support the team with graphic design needs, particularly for marketplace listings and postings

Perform additional tasks and responsibilities as assigned

Qualifications:

Educational background in Supply Chain, Logistics, Order Management, or a related field

Basic knowledge or experience in graphic design

Strong English communication skills (written and verbal)

High attention to detail and accuracy

Willingness and amenability to work on a night schedule and hybrid work setup in Silver City, Pasig

Success Factors:

Accurately processes orders and invoices on time

Communicates clearly and proactively with internal teams and partners

Provides reliable support for international orders, pricing, and logistics

Keeps order tracking and updates consistent and up to date

Documents processes clearly for continuity

Identifies and suggests simple process improvements

Works effectively with cross-functional teams

Stays responsive, organized, and adaptable to changing tasks