OPWDD Contract Coordinator

Outsourcing Advantage is looking for an organized and detail-oriented OPWDD Contract Coordinator agent (Office for People With Developmental Disabilities) provider services. The Contract Coordinator is responsible for the oversight, coordination, and compliance of site-based Respite services contracts. This role ensures that all contracted services are delivered efficiently, documented accurately, and maintained in full compliance with regulatory and organizational standards.

Working closely with contract point person and administrative teams, the Contract Coordinator serves as the central point of coordination for schedules, staffing alignment, documentation, and issue resolution related to site-based programs.

Responsibilities

Contract & Program Oversight

• Oversee assigned site-based service contracts from onboarding through ongoing service delivery
• Ensure all services are implemented in accordance with contract terms, agency policies, and OPWDD regulations
• Monitor contract utilization and flag under/over utilization trends.

Compliance & Documentation

• Ensure all documentation (including Schedule A’s, timesheets, and service notes) are accurate, complete, and audit-ready
• Review and track compliance requirements for each contract and site
• Coordinate with compliance and QA teams to prepare for audits and internal reviews
• Match and connect appropriate DSPs to contract needs

Timesheets & Billing Support

• Review and verify staff timesheets for accuracy
• Work with payroll and billing teams to ensure timely and accurate processing
• Identify discrepancies and resolve issues related to hours, attendance, or service delivery

Communication & Problem Solving

• Serve as the primary point of contact for contract supervisors, and regional managers regarding contract-related matters
• Troubleshoot day-to-day operational challenges and escalate issues when necessary
• Maintain strong working relationships with internal departments and external partners

Requirements:
• Excellent verbal and written communication skills in English. at least at a level of C1 Advanced.
• Attention to detail and ability to stay organized while handling multiple tasks.
• Willingness to learn new systems, tools, and processes.
• Good interpersonal skills and ability to work well with others.
• Ability to work both independently and as part of a team.
• Basic organizational skills to manage tasks and meet deadlines

Preferred Skills:

• Exposure to administrative, billing, or office support work.
• Interest in project coordination or operations.
• Experience working in a team environment.
• Familiarity with OPWDD services (not required, but a plus).

Benefits:
• Competitive salary.

• Opportunity to work on diverse and exciting projects

• Supportive and collaborative work environment.

• Weekly payments.

• Weekends off.

• Welcome Bonus

• Performance Bonus

• Over-time Bonus

• Growth Opportunities

• Earn bonuses for getting your friends hired

• National holidays pay double the hourly rate