Operations / User Success (CRM) Internship Interest Form

ThinkingIT Corp.

Washington, District of Columbia, United States Remote permanent

Posted: August 28, 2025

Required Skills

Job Description

Careers at Thinking IT Corp. & Affiliated Companies

We’re building the time layer for the workplace of the future. Thinking IT Corp., along with our affiliated companies Maverick and Sigma, is a remote-first group providing IT and Marketing services to clients in the iGaming industry, with a strong focus on the U.S. market.

Our Operations and User Success team ensures clients get the most value from our products, keeping communication smooth and processes efficient. If you’re curious about operations, user success, and CRM systems, this internship is your chance to gain hands-on experience while contributing to meaningful projects.

Typical tasks you might experience:

• Assisting with CRM updates and database management
• Tracking user feedback and support tickets
• Supporting internal operational workflows and documentation
• Learning how analytics inform customer success strategies

Requirements:
• Currently studying or recently graduated in Business, Management, Communications, or a related field (all majors welcome if interested)
• Interest in customer success, operations, or CRM systems
• Strong organizational skills and attention to detail
• Comfortable communicating clearly in English (written and spoken)
• Willingness to learn CRM tools (experience with HubSpot, Salesforce, or similar is a plus, not a must)
• Proactive, problem-solving mindset

Benefits:
• Fully remote work
• Paid time off benefits
• Flexible hours (depending on role requirements)
• A collaborative, youthful culture
• Slack / Discord & Google Workspace (instead of Microsoft Teams and Outlook)
• The right tools to get your job done effectively
• Automation and process-driven workflows to make work smoother
• Tailored onboarding and coaching
• Fast career scaling
• Hands-on experience with CRM systems and customer success workflows
• Training in managing user support tickets, feedback, and process optimization
• Exposure to international clients in the iGaming industry
• Mentorship from the Operations and User Success team

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