Operations Supervisor [convention center] - The Classic Center

Now Hiring: Full-Time Operations Supervisor
Location: The Classic Center – Athens, GA
Department: Convention Center

Do you thrive in fast-paced environments where no two days look the same? Are you a hands-on leader who takes pride in teamwork, problem-solving, and creating exceptional guest experiences? If so, The Classic Center Authority is looking for an Operations Supervisor to help bring world-class events to life at Akins Ford Arena and The Classic Center. If you’re ready to lead from the front, support unforgettable events, and play a vital role in the success of a premier convention and arena complex, we encourage you to apply today.

About the Role

Lead and supervise frontline operations teams responsible for room setups, facility cleanliness, and venue readiness

Oversee day‑to‑day event execution to ensure high standards of safety, efficiency, and professionalism

Support the successful delivery of events of varying size and complexity

Take ownership of the overall condition and presentation of a high‑profile public venue

Motivate, coach, and support team members in a fast‑paced, dynamic environment

What You’ll Do | As an Operations Supervisor, you will:

Lead, organize, and supervise frontline staff responsible for event set-up, breakdown, and housekeeping

Actively rotate as Manager on Duty (MOD) during events, serving as an on-site leader and problem-solver

Interpret Event Planning Sheets (EPS) and adjust staffing, equipment, and timelines to meet event needs

Safely operate forklifts and other mechanized equipment to transport staging, chairs, tables, and other materials

Ensure all exits, public areas, and back-of-house spaces meet safety and egress requirements

Maintain cleanliness and organization of storage rooms, service corridors, and work areas

Monitor and enforce Classic Center safety policies and procedures

Identify equipment or facility issues and report repair needs promptly to Operations and Engineering leadership

Collaborate closely with fellow supervisors and operational departments to ensure clear communication and smooth execution

Promote cost-conscious practices, inventory control, and efficient use of resources

Serve as a visible leader who helps set the tone for professionalism, teamwork, and service excellence

Schedule Expectations

This role follows an event-driven schedule, including days, nights, weekends, and holidays as required

Flexibility is essential to meet the needs of our clients and guests

What We’re Looking For | Required / Preferred Qualifications:

At least one year in a similar supervisory role in an arena, stadium, convention center, or theater preferred.

Strong organizational skills and the ability to handle changing priorities.

Proficiency with Microsoft Office products.

Ability to work nights, weekends, holidays, and extended hours as needed.

Reliable transportation and a valid state driver’s license.

Ability to obtain and maintain a forklift license.

A leader who balances efficiency with a strong focus on customer service.

Why Work at The Classic Center & Akins Ford Arena?

Be part of a team that supports regionally and nationally recognized events

Take pride in maintaining a landmark destination that serves the Athens community and beyond

Work in an environment where teamwork, leadership, and service matter every day

Gain experience across a wide variety of events - no routine, no boredom

The candidate who is selected for this position will have to successfully pass a drug screening and a criminal background check.

The Classic Center's EOE Statement

In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.

The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination, or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.