Operations Superintendent

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless:

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!

Job Description:

The Operations Superintendent is responsible for planning, organizing, directing, and controlling production strategies, projects, activities, and resources. This role ensures optimal productivity, efficiency, quality, and compliance by effectively supervising assigned personnel and maintaining adherence to internal policies and external regulatory standards.

Job Responsibilities:

Ensure compliance with established internal rules, policies, and procedures.

Coordinate, define, and monitor daily and long-term production plans.

Develop and maintain controls and reporting systems to reduce cycle time, increase throughput, and improve product quality.

Manage production operations and prepare daily and monthly reports detailing production output, quality, cost, and key performance indicators (KPIs) for the Operations or Plant Manager.

Lead and support issue resolution using appropriate quality and continuous improvement tools.

Identify opportunities to improve operational efficiency through optimized processes, procedures, and workflows.

Participate in root cause analysis teams and ensure effective follow-up on corrective and preventive actions.

Supervise, coach, and monitor the performance of staff and work teams.

Perform additional duties as assigned.

Ensure full compliance with applicable ISO, OSHA, and safety standards.

Who You Are:

3–5 years of progressive manufacturing or refurbishment leadership experience in a processing or manufacturing environment.

Bachelor’s degree in Industrial Engineering or a related field, or an equivalent combination of education and experience.

Proven leadership and experience related to capacity planning, material flow, plant performance, and reporting.

Hands-on leadership style with willingness to be directly involved on the production floor.

Strong background in business operations, quality systems, continuous improvement, process development, and program management.

Skills & Abilities:

Ability to build, expand, and maintain trust with a wide range of internal and external stakeholders.

Strong leadership, mentoring, verbal communication, and team-building skills.

Demonstrates sound judgment, strong professional ethics, and the ability to make timely, effective decisions.

Bilingual in English and Spanish.

Physical Requirements:

While performing the essential functions of this position, the employee may be required to:

Walk or stand for extended periods of time.

Remain in a stationary position for extended periods.

Perform repetitive hand, finger, or wrist motions when using tools or electronic devices.

Reach, bend, or stoop as necessary.

Lift and/or move up to 35 lbs.

We Are Seeking People Who:

Act like owners.

Are continually raising the bar.

Are sincerely open-minded and willing to examine their strongest convictions with humility.

Nurture and embrace differing perspectives to make better decisions.

What's in it for You:

Competitive salary and performance-based incentives.

Opportunities for professional growth and development.

A supportive and collaborative work environment.

Comprehensive benefits package.

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.