Operations & Strategy Manager, Public Sector

Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth.

We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems while building strong teams & relationships, we'd love to hear from you!

You will:

• Report directly to the Head of Business Operations (BizOps), Public Sector

• Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.)

• Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.)

• Help mature key business processes while innovating 0→1 on new systems; Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member

• Craft strategies that propel public sector operations growth and organizational evolution

• Identify cross-project blind spots across our customer programs and uplevel our operational approaches

Ideally you’d have:

• 5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work

• Experience in product, project, or program management — you can take projects from conceptual problem definition to implemented solution

• A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results

• A strong orientation towards outcomes and a history of being scrappy when it counts

• An easygoing interpersonal style and ability to work and build relationships with a wide range of people

• Experience leading small teams and managing multiple, complex work streams

• A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security

Nice to haves:

• MBA or relevant technical degree

• Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes

• Background in intelligence work and working with / within the U.S. government

• Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies

• Active U.S. security clearance (Secret or Top Secret)

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:
$145,200—$220,000 USD

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:
$130,900—$217,800 USD

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

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