Operations Specialist

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Are you prepared to make a significant impact and help shape the future of store operations nationwide? As our Jr. Operations Manager, you will be the hero that sprints to action when support is needed in one of our 19 stores all across Sweden. You will be training, coaching, supporting and developing employees to be independent, solution- and people oriented operational masterpieces of leaders. You will have extensive travel plans throughout Sweden while you are on your mission to help put Sweden on the top of the podium of operational excellence. If you’re excited to embrace new challenges and make a meaningful difference, we invite you to apply and join us on this thrilling journey!

Your Mission

• Train and develop store managers to the next level

• Identify key areas of improvement together with the Operational Excellence team.

• Collaborate closely with the Country Operations Manager and set the priorities for the upcoming period.

• Establish operational flow by co-creating clear SOPs and implementing performance tracking to drive continuous improvement. This is achieved through frequent store visits and active mentorship, ensuring store managers have the structure and support needed to maintain a high-performing environment. 

• Be a natural enforcer of our company values and continue building a positive work environment among our employees

 

Note: This position requires flexibility and extensive traveling. 

• A minimum of 3-5 years of experience as a store manager or similar, preferably in FMCG.

• Proven experience in leading and training teams and you are the typical “go to” person for your peers. 

• Heavy weight champion on executional skills

• Excellent communication and leadership abilities, with the capability to motivate and inspire teams.

• Ability to handle several tasks and topics simultaneously

• Fluency in Swedish and English is required.

• Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as wellness hour & reduced price on massage.

• Employee discount at foodora (woho!)

• Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.

• foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana

• Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!

• Awesome AW’s and (pink) parties!