Operations Specialist - OD & Inclusion

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future.  Because we don’t just make toys. We create wonder and inspire dreams of epic proportions. It’s a big task, and we’re here because we’re up to the challenge.  Are you?

The Team:

The Global People & Culture team are partners to all employees, delivering a meaningful, end to end employee experience. Our role is to attract, develop and engage employees in a purpose-centered work environment. Together, we challenge the status quo, encourage progressive thought and influence meaningful change across the business. We serve more than 30,000 employees in more than 40 countries. In all that we do, we strive to be a talent-led organization that cultivates equality, inclusion and empowerment for our employees and the communities we serve. We value meaningful work and creating personalized career opportunities as we build a world class P&C team.

The Operations Specialist, OD & Inclusion is responsible for supporting the day-to-day execution and coordination of strategic initiatives across the global OD & Inclusion team, including Organization Development & Transformation, Talent, Learning, and Inclusion.

This role will serve as the central operational point of support for the VP and their direct reports globally owning project workflows, vendor coordination, budget tracking, and cross-functional communications. This role ensures the team operates efficiently and effectively, enabling a smooth experience for both internal stakeholders and external partners.

Key Responsibilities

• Project & Program Coordination

• Manage project plans, timelines, and action trackers across key OD, Talent, L&D, and Inclusion initiatives
• Lead documentation and logistics for cross-functional enterprise programs and internal enablement sessions

• Vendor & Contract Management

• Track all contracts and SOWs, ensuring timely renewals, routing, and approvals
• Coordinate onboarding of vendors and external consultants
• Serve as liaison between team leaders and Procurement/Finance teams

• Budget Tracking & Financial Operations

• Monitor budget spend and forecasts in collaboration with VP
• Track learning and development investments, inclusion program expenses, and vendor invoices
• Ensure consistent financial tracking across the team

• Internal Communications & Coordination

• Owns coordination and quality control of published enterprise communications in alignment with OD & Inclusion team leads. This includes maintain pertinent content up to date across all employee communication platforms
• Manage executive briefing materials for enterprise initiatives

Qualifications

• A high level of English proficiency is required
• 4–6 years of experience in operations, program coordination, or people & culture project support roles
• Strong organizational and project management skills
• Familiarity with budget management, vendor coordination, and internal communications
• Excellent attention to detail and cross-functional stakeholder support experience
• Uses judgement to prioritize competing timelines across multiple enterprise programs
• Experience and comfort working across multiple time zones

What It’s Like to Work Here:

Mattel is passionate about our employee experience, which is built on community, opportunity and purpose. Our employees are at their best when they’re recognized, rewarded, and empowered to drive their own Mattel journey – that’s why we offer flexible work schedules, unlimited paid time off for exempt employees, a generous holiday schedule, and a competitive compensation and benefits package. Depending on location, we also provide on-site resources like childcare and a fitness center to help seamlessly integrate work and life. There are endless opportunities to grow here, with a strong focus on career development, open access to senior leadership, and on-site and online training. Employees often say the best part of working at Mattel is the people, and we build our community tP&Cough employee resource groups, clubs, leagues and activities that allow you to bring the “whole you” to work. We’re a family-friendly, inclusive, purpose-driven company that provides ample time and unique opportunities to give back to the communities in which we work and play.

 

Who We Are:

Mattel is a leading global children's entertainment company that specializes in design and production of quality toys and consumer products. We create innovative products and experiences that inspire, entertain and develop children tP&Cough play. We engage consumers tP&Cough our portfolio of iconic franchises, including Barbie®, Hot Wheels®, American Girl®, Fisher-Price®, Thomas & Friends® and MEGA®, as well as other popular brands that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 40 locations and sell products in more than 150 countries in collaboration with the world's leading retail and technology companies. Since its founding in 1945, Mattel is proud to be a trusted partner in exploring the wonder of childhood and empowering kids to reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.