Operations Specialist

About Every

At Every we're reimagining back-office operations for startups. Our platform simplifies finance, compliance, HR, and more - helping founders stay focused on building, not paperwork. We offer everything a startup needs in one place: Banking, Cards, Bill Payments, Bookkeeping, Tax, HR, Payroll, and Benefits-all with 10x better workflows using AI. We're a Series A startup backed by YC and Redpoint Ventures (Instacart, Stripe, Ramp), growing fast, and building a world-class team.

About the role

Every is building the modern HR and payroll platform for businesses of all sizes. As we expand our banking, treasury, and card products, we're looking for an Operations Specialist to join our compliance and onboarding team. You'll be the operational backbone of our customer onboarding process - ensuring every business we work with is verified accurately, efficiently, and in full alignment with regulatory and partner requirements.

What you'll do

• Manage end-to-end customer onboarding for banking, treasury, and card products — including collection, review, and verification of KYC/KYB documentation in line with regulatory and partner requirements.

• Conduct customer due diligence (CDD) by validating entity structures, beneficial ownership, UBOs, and control persons; assess risk and escalate higher-risk cases as needed.

• Serve as the operational liaison with banking, treasury, and card network partners (e.g., Visa) to resolve onboarding issues, respond to compliance inquiries, and support approvals.

• Maintain accurate onboarding records and workflows, ensuring audit-ready documentation, adherence to AML policies, and continuous improvement of onboarding processes and controls.

What we're looking for

• 2-5 years in compliance ops, fintech onboarding, or banking operations

• Demonstrated understanding of data privacy, confidentiality, and information security - especially when handling sensitive personal, corporate, and banking information.

• Strong attention to detail and critical thinking, with the ability to identify inconsistencies, assess risk, and make sound judgment calls during onboarding reviews.

• Clear, professional written communication and comfort operating in a fast-moving, cross-functional environment.

Nice to have

• Familiarity with banking, payments, or fintech onboarding workflows, including collaboration with external financial institutions or compliance partners.

• Experience with KYC/KYB, CDD, and AML processes - including entity verification, beneficial ownership, and sanctions screening.