Operations Specialist – GIS & Field Operations

Operations Specialist – GIS & Field Operations
Full‑time, M–F | $40,000–$50,000 salary DOE | Work closely with executive team

PublicWorks1, a division of iWorQ Systems, is seeking an Operations Specialist to support and oversee daily operational functions, GIS data workflows, and a team of Field Data Collection Specialists.  PublicWorks1 delivers pavement management services and software that help cities and counties assess conditions, manage work, track data, plan budgets, and recommend treatment strategies.

The Operations Specialist will report directly to the VP of Operations and work closely with the executive leadership team, playing a critical role in supporting company-wide operational efficiency, field execution, and data quality initiatives. This role is ideal for someone with hands-on GIS experience who is ready to step into a more strategic, leadership-focused operations position.

Key Responsibilities

Operations & GIS Management

Oversee GIS and mapping workflows, ensuring accuracy, completeness, and on-time delivery

Create, update, and maintain maps using GIS software

Request, receive, review, and manage GIS data (including shapefiles) from clients and external partners

Review incoming spatial data for usability, technical requirements, and quality control

Track and prioritize mapping and data requests to meet internal and client deadlines

Prepare internal operational, GIS, and performance reports for leadership review

Team Oversight & Coordination

Supervise and support a team of Field Data Collection Specialists

Coordinate weekly travel schedules, logistics, and accommodations for field staff

Serve as an escalation point for field issues, workflow questions, and operational challenges

Monitor field progress and ensure data collection standards and timelines are met

Assist with onboarding, training, and performance support for field personnel

Executive & Cross‑Functional Collaboration

Report directly to the VP of Operations on operational performance, risks, and improvements

Work closely with the executive team to support strategic initiatives and operational planning

Provide insights and recommendations to improve field efficiency, data workflows, and internal processes

Communication & Administration

Communicate professionally with clients to clarify mapping and data requirements

Coordinate with city and county officials as needed to support mapping operations

Manage travel documentation, receipts, and operational records

Support the daily administrative and operational needs of a small internal team

Utilize Microsoft Office (Excel, Word, Outlook) for tracking, reporting, and communication

Qualifications

Required Qualifications

Hands-on experience with GIS software and basic mapping functions

Experience working with shapefiles and spatial data from external sources

Proficiency in Microsoft Office Suite, particularly Excel

Strong organizational, documentation, and data management skills

Clear, professional communication skills with internal teams and external stakeholders

High attention to detail and accuracy

Ability to work independently while managing multiple priorities

Preferred Qualifications

Experience overseeing or supporting field-based or remote teams

Background in logistics, travel coordination, or field operations

Familiarity with asset mapping, data collection, or geospatial projects

Demonstrated ability to contribute at a leadership or executive-support level

Benefits 

Health | Dental | Vision | Telemedicine

Life, Disability and Accidental Insurance

Paid Time Off (PTO) and Holiday Pay

Paid maternity and paternity leave (after 12 months)

Roth IRA contribution matching program

Small, collaborative team where your impact is visible

About Us

PublicWorks1 is a subsidiary of iWorQ Systems, an industry leader in web applications for public works and community development management applications for cities and counties. We provide comprehensive pavement management services, including assessment and evaluation, and software to manage work, track data, prepare budgets, and recommend treatment based on selected criteria.

Learn more at iWorQ.com and PublicWorks1.com

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