Operations & Reporting Analyst

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.

The Operations & Reporting Analyst will provide direct support to clinical operations across financial reporting, operational analytics, and systems administration. This role is critical in maintaining continuity, reducing single-point-of-failure risk, and supporting the transition of offshore cost containment functions. The position will combine administrative coordination with strong analytical and technical capabilities, particularly in reporting tools such as Power BI and Microsoft Office.

Primary Responsibilities:

• Support the development, maintenance, and validation of financial and operational reports, including RMN and case management billing, cost-per-case analytics, and routine daily/weekly/monthly reporting in coordination with Reliant

• Build and enhance dashboards and reporting solutions in Power BI while ensuring data accuracy through validation, reconciliation, and quality assurance processes

• Provide administrative and analytical support for key business processes, including documentation, standardization, and continuous improvement of reporting workflows

• Assist in maintaining and enhancing internal systems and platforms, including the authorization platform, by supporting updates, adding functionality, and managing ad hoc business requirements

• Partner with internal teams and external stakeholders (including Acuity and Persona) to ensure reporting accuracy, timeliness, and alignment across functions

• Support the transition of offshore cost containment functions by documenting workflows, maintaining continuity, and assisting with process integration

Qualifications:

• Bachelor’s degree or equivalent experience

• Strong proficiency in Microsoft Office (Excel required; advanced skills preferred)

• Experience with Power BI or similar reporting tools

• Strong analytical, organizational, and problem-solving skills

• Ability to manage multiple priorities and work in a fast-paced environment

• High attention to detail and data accuracy

Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Pay Transparency
$75,000—$85,000 USD

Benefits:

• Comprehensive medical, dental, vision, and life insurance coverage

• 401(k) retirement plan with employer match

• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)

•
Paid time off (PTO) and disability leave

• Employee Assistance Program (EAP)

Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.