Operations Quality & Standards Coordinator II

TheNielsenCompany

Bengaluru, , India Hybrid permanent

Posted: March 18, 2026

Quick Summary

Operations Quality & Standards Coordinator II is responsible for ensuring the quality and accuracy of Nielsen's operations across various regions, including India. The role involves implementing and maintaining high-quality processes and procedures to ensure seamless execution of operations. Key requirements include proficiency in MS Office, excellent communication skills, and attention to detail.

Job Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Summary

We're seeking a dedicated person to join our Television Audience Measurement team. In this role, you'll ensure our data quality is high and our viewer panel stays in great shape.

What you'll do:

• Analyze data to understand panelist behavior
• Create and maintain quality control reports
• Monitor key metrics for our measurement products
• Suggest improvements for data quality and measurement techniques
• Manage panel health, including forecasting recruitment needs
• Prepare performance reports for management

Responsibilities

• Analyzing data from Nielsen households using various tools and data sources
• Identifying quality gaps by combining datasets from multiple sources
• Monitoring homes that need technical support or quality control checks
• Collaborating with technicians and call center teams to resolve issues
• Ensuring all household information is accurate and up-to-date
• Overseeing the integration of new homes into our operating sample
• Managing the distribution of incentives to participating families
• Performing quality checks and procedures in line with Nielsen standards

Qualifications

• A talent for numbers and a love for data detective work
• An eagle eye for details (nothing escapes you!)
• At least 1-2 years of professional experience
• Working with data background in market research, finance, insurance, or similar fields
• Ability to thrive in a fast-paced, ever-changing environment
• English language skills (B1 or above)
• A passion for learning and growing your skills
• Excel or Google Sheets wizardry (formulas, pivot tables, and data viz are your jam)
• Bonus points for SQL, Python, or data visualization experience
• A drive for results and a knack for making processes better
• People skills that help you build great relationships
• Comfort with matrix management and remote work setups

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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