Operations Manager – Support Services, Quality & Compliance

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

CRFS, a Motorola Solutions company, is a global pioneer in advanced radio frequency (RF) technology, specializing in cutting-edge spectrum monitoring, geolocation, and electronic warfare solutions. Headquartered in Cambridge, UK, we design and build high-performance hardware and software—such as our industry-leading RFeye ecosystem—that empowers military forces, national security agencies, and spectrum regulators to detect, analyze, and exploit RF signals in the world's most complex environments. When you join our team, you’re directly contributing to the technologies that ensure spectrum dominance, protect critical infrastructure, and safeguard global communications.

This role is the second-in-command within Operations. You'll hold together the support functions that enable Manufacturing, Engineering, and Supply Chain to perform at their best. You won't be managing those teams directly, but you'll need to understand how they work and where the friction points are.
The role spans a genuinely broad territory: Quality (acting as Quality Manager), EHS, Facilities and PPM, Logistics, ERP/order administration, and FSC clearance. You'll line-manage a small team directly, with scope to take on additional functions over time.

Job Description

People leadership (this is the priority)

• Set clear goals and hold people to them — fairly and consistently

• Run regular 1:1s; address underperformance early, before it compounds

• Build reliable routines: stand-ups, safety walks, weekly reviews where useful

Quality & EHS 

• Own and maintain the QMS; keep ISO 9001 compliance current

• Run NCR and corrective action processes with genuine ownership and deadlines

• Act as the responsible manager for site health and safety

• Maintain risk assessments, SSOWs, training records and environmental monitoring

Facilities & PPM

• Set up and run the planned preventative maintenance programme

• Manage contractors; keep the site safe, tidy, and compliant

Logistics oversight

• Line-manage the Logistics Manager; oversee shipping, documentation, and on-time delivery

• Track OTIF and cost performance; resolve cross-functional issues with Supply Chain

Order administration & ERP

• Oversee order acknowledgements, lead times, and invoicing accuracy via the Operations Coordinator

• Maintain ERP master data integrity (BOMs, routings, parts)

FSC clearance

• Lead the FSC programme: documentation, controls, and ongoing upkeep

Basic Requirements

Essential:

• Strong people manager — you set expectations, have difficult conversations, and develop individuals

• Operational breadth across at least two or three of: Quality/ISO 9001, EHS, Facilities, Logistics, Order Admin

• Comfortable working hands-on across a wide remit without dropping threads

• Clear communicator who can bring different teams into a shared rhythm

Desirable:

• NEBOSH/IOSH, or willingness to work towards it

• ISO 9001 internal auditor experience

• ERP competency (Orderwise or Oracle useful)

• Exposure to export compliance or security clearance programmes

• Continuous improvement experience in a manufacturing or engineering environment

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement + bank holidays. 

• Attractive defined contribution pension scheme.

• Employee stock purchase plan.

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP, wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

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Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.