Operations Manager of Quality Assurance

About Nabis

Nabis is the #1 licensed cannabis wholesale platform in the world, supplying $1B+ worth of cannabis products annually from hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.Through modern, scalable infrastructure, our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement, building an innovative, technology-first platform to scale the entire cannabis industry. Backed by Y Combinator and investors, including DoorDash Co-Founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, Nabis is rapidly expanding across the U.S. with the goal of becoming the largest and most influential cannabis distribution network globally.

About the Role

Nabis is seeking a reliable and motivated Operations Manager of Quality Assurance to support our Los Angeles warehouses. This individual will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their department’s accuracy and efficiency. This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager level experience in warehouse and/or distribution logistics. This position is not remote and will require daily on-site shifts at the facility.

Responsibilities

• Partner cross-functionally with Operations Managers, Supervisors, and associates to ensure efficient, accurate, and timely execution of inbound and outbound warehouse activities, maintaining alignment and consistency in inventory flow

• Lead performance management by monitoring productivity, SOP adherence, and KPIs; deliver structured coaching and accountability frameworks to drive operational excellence

• Own workforce planning, including labor forecasting, scheduling optimization, and aligning staffing with volume trends in a high-throughput environment

• Champion warehouse safety and compliance by identifying risks, enforcing best practices, and fostering a culture of accountability and continuous improvement

• Drive process improvement by identifying inefficiencies, implementing scalable solutions, and communicating recommendations to internal teams and external partners

• Facilitate clear, professional communication across internal departments and external stakeholders to ensure alignment on priorities, issue resolution, and business needs

• Develop a comprehensive understanding of end-to-end inventory flow, including QA, rejections, and reverse fulfillment, proactively addressing bottlenecks to improve throughput and accuracy

• Serve as a primary point of contact for brand partners, providing data-driven updates on product readiness, QA issues, and timelines to inventory availability

• Lead inventory integrity initiatives, including cycle counts, audits, and variance analysis, translating findings into actionable, high-level reporting

• Leverage WMS, Metrc, and data tools to conduct root cause analysis on discrepancies and QA failures, driving cross-functional corrective actions

• Drive continuous improvement of inventory control and QA processes through KPI tracking, trend analysis, and cross-functional partnership to enhance accuracy and reduce shrink

Qualifications

• 2+ years of experience within a warehouse or logistics setting

• 2+ years of experience managing a team of 5+ employees

• Proficient at Excel or Google Sheets

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people

• Superior time management and organization

• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup

• High EQ, low ego, and a willingness to do everything, including manual labor

• Delegation and project follow-up

• Meticulous and detail oriented

• Adaptability and flexibility

• Familiarity with MS Office and various business software (e.g. ERP, CRM)

• A passion for cannabis products and the cannabis industry

• Experience in the Cannabis industry preferred

• Supply chain / data analysis training or the equivalent work experience

• Project management and quantitative analysis expertise

• Must be 21 years or older and must pass a background check

• Monday -- Friday on-site work availability

Compensation & Benefits:

• Competitive pay starting at $80,00

• You'll work at the fastest growing cannabis startup

• Medical/Dental/Vision offered to all full-time employees.

• Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!

• On-site snacks and beverages.

Nabis is an Equal Opportunity Employer

*Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*