Operations Manager

WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. 

Reporting to the Regional Manager, you will oversee the full operational performance of our Nelson branch. Your focus will be on delivering consistent, high quality service to customers across the Nelson region while ensuring all contractual, operational, and safety standards are met or exceeded. 

This is a hands on leadership role where you will: 

• Drive operational excellence across all service lines 

• Lead, coach, and develop a high performing team 

• Maintain accurate reporting and analyse business metrics 

•  Identify issues, implement solutions, and escalate where required 

• Champion a strong health and safety culture 

• Ensure customer first service delivery at all times 

We’re looking for a professional who thrives in a fast paced operational environment and enjoys building strong, long-term relationships with customers and stakeholders. This role carries full responsibility for branch P&L performance, so we’re looking for someone who is commercially sharp, has strong financial acumen and is confident in decision making. 

You will bring: 

• Experience in business administration, logistics, or a related field 

• Proven success in contract management or logistics operations 

• Strong leadership and people management capability 

• A results driven mindset with exceptional attention to detail 

• Experience managing multiple stakeholders and competing priorities 

• Industry experience in transport, waste, logistics, or recycling (advantageous) 

• Excellent communication skills across all organisational levels 

• Strong time management and organisational skills 

• Proficiency in Microsoft Office and a practical mechanical aptitude 

• Sound knowledge of health and safety legislation and safety management systems 

If you believe you have the skills and experience to be a part of this exciting and growing business, please click ‘apply now'. 

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.  

WM is an EOE employer and promotes drug and alcohol-free workplaces. 

Only applications from those with the legal right and ability to work in New Zealand will be considered for this position.