Operations Manager

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

The Operations Manager is the local leadership position managing Street Furniture Operations for Victoria. This role will report to the Operations Director and will be responsible for leadership of the local operations team, proactive and reactive maintenance, timely and accurate changeover of advertising creative, and where applicable, management of the facility. The role is also responsible for ensuring that works are in accordance with JCDecaux’s Integrated Management System. This is a 12-month contract role.

A day in the life:

Whilst there’s no typical day in the dynamic world of media, you can expect your role to involve the following:

• Foster a positive safety culture within the workforce, ensuring that safety discussions are led from the workforce

• Display Visible Safety Leadership, engaging in proactive safety focussed activities & conversations

• Have a working understanding of the WHS Act and applicable regulations and attend regular training to maintain currency of knowledge

• Improve communication and reporting through monitoring key H&S metrics and creating open forums for discussion on H&S topics and processes

• Foster relationships with key contract partners promoting positive brand reinforcement for JCDecaux

• Regularly attend field safety, maintenance and quality inspections with supervisors

• Foster a culture of innovation through creation of a positive feedback culture and initiatives such as innovation workshops and bonuses

• Review & analyse upcoming changes impacting processes, systems & people

• Facilitate discussions / consultation around change management to understand impacts, feedback & drive commitment to change

• Maintain a fully trained, competent workforce and actively identify gaps in training knowledge and documentation through regular process review

About you:

You will have AQF 5+ in relevant field or a minimum of 7 years’ experience in management of operational personnel working within an urban environment as well as:

• Strong people management skills including diverse workplaces

• WHSEQ Knowledge

• Problem solving skills

• Experience managing Health and Safety requirements

• Establishing coaching / mentoring frameworks

• Intermediate computer skills and sound knowledge in MS Word, Outlook and Excel

• A curious and analytical mindset

• Ability to work un-sociable hours as required

• A high standard of interpersonal and communication skills.

Desirable

• Tertiary degree in Management specific field

• Experience of working within a street furniture environment and with local government contracts an advantage

• Experience in working in a complex organisational framework

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.

• Participation in our bonus or OTE programs

• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.

• Parental leave and Market-leading fertility leave.

• Fully supported hybrid working arrangements (subject to role).

• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape