Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Operations Manager – Global Delivery & Financial Operations | Onsite, Noida | Open to India-based candidates only

Position type: Full-time employee

Location: Onsite - Noida, India

About the Role
We are looking for an Operations Manager who can bring structure, discipline, and visibility to a complex global delivery environment. This role is responsible for ensuring that our operations run with accuracy, predictability, and strong financial control—across revenue, cost, vendor management, and reporting.

You will serve as the central point of accountability for operational performance, partnering closely with senior leaders across Delivery, Finance, Sales, RevOps, and PMO. This is a hands-on leadership role that blends financial ownership, process rigor, and team leadership.

If you enjoy building clarity in fast-moving environments, driving operational excellence, and leading teams to deliver consistently high standards, this role offers strong impact and growth.

What You’ll Do

Own Financial & Revenue Operations

• Manage global delivery financials including revenue, cost, margin, utilization, AR, and AP

• Ensure accurate revenue recognition, invoicing, reconciliation, and financial close

• Partner with Finance and PMO to track revenue movement and enforce financial discipline

• Drive on-time vendor payments and maintain strong financial hygiene across operations

Lead Vendor & Contract Management

• Oversee end-to-end vendor lifecycle including onboarding, contracts, and governance

• Ensure compliance across MSAs, SOWs, and commercial terms

• Track vendor costs, optimize pricing, and improve vendor performance and experience

Drive Reporting, Insights & Operating Cadence

• Own operational and financial reporting, dashboards, and KPIs

• Publish weekly, monthly, and quarterly insights for leadership

• Establish operating rhythms to track performance, risks, and efficiency

• Translate data into actionable insights for business leaders

Improve Processes & Operational Efficiency

• Identify and implement process improvements to reduce effort, cost, and cycle time

• Standardize workflows, ensure SOP adherence, and maintain audit readiness

• Lead automation and system improvement initiatives to modernize operations

Own Performance Management & Governance

• Drive OKR tracking, reporting, and completion across the organization

• Monitor performance trends and implement corrective actions

• Track efficiency gains and cost savings tied to operational initiatives

Lead & Develop the Team

• Manage and mentor a 7–10 member multi-functional operations team

• Build a high-ownership, high-accountability culture

• Provide coaching, define clear roles and success metrics, and support career growth

• Manage capacity, performance gaps, and succession planning

Strengthen Systems, Tools & Automation

• Build and maintain dashboards, MIS reporting, and executive views

• Automate workflows and reduce manual dependencies

• Leverage tools such as Power BI, Excel, SharePoint, Monday.com, and Copilot

• Ensure data integrity across systems including Salesforce, VMS, and financial platforms

Oversee Logistics & Asset Management

• Manage travel, events, and leadership logistics with cost and policy discipline

• Oversee software, license, and asset lifecycle including procurement and audits