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Operations Lead - 12 month FTC

The Very Group

Liverpool, England, United Kingdom Hybrid permanent

Posted: April 10, 2026

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Quick Summary

Operations Lead is a key role in the Supply and Operations team, responsible for managing the day-to-day operations of the business, ensuring seamless delivery of our products and services to our customers. The ideal candidate will have strong leadership and operational skills, with a proven track record of success in similar roles. This is a high-level position with significant career growth opportunities.

Job Description

Internal use only - Grade H

About us

We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too, building careers with real growth, a sense of purpose, belonging and wellbeing.

About the team

The Supply and Operations team plays a key role in our Fashion, Sports, Home and Beauty retail product team helping to drive efficiencies in stock management and processes, ultimately ensuring that product is available to our customers when they want it.

About the role

The Operations Lead is a vital link between our product teams, our warehouses and our logistics functions, ensuring stock can flow freely into our business and be available for our customers.

Day to day, you will be responsible for issue resolution between internal teams and third parties. You will have regular communication with our warehouses, as well as product teams and logistics functions.

Intake alignment is a key part of the Operations Lead role, both strategically and for our customers. You will be a central point to the operation, fixing problems with confidence and an ability to communicate clearly with all parties.

This role is perfect for someone who thrives on collaboration, loves problem-solving, and has a keen eye for detail. Your days will be varied based on business need, so the ability to think and act quickly is key.

About you

• Good communication skills

• Good Excel Knowledge

• Internal and external stakeholder engagement

• Confidence in communicating complex or difficult messages

• Previous experience within Merchandising would be an advantage

• Attention to detail

Some of our benefits

• Flexible, hybrid working model

• Inclusive culture and environment, check out our Glassdoor reviews

• £250 flexible benefits allowance to suit your needs

• 27 days holiday + bank holidays

• Linked learning access

• Bonus potential (performance and business-related)

• Up to 25% discount on Very.co.uk

• Matched pension up to 6%

• More benefits can be found on our career site

How to apply

Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a two-stage interview process for this position:

1st stage - A 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

2nd Stage – A one-hour formal interview where you can expect both competency and technical questions. This can be held either in-person or remotely.

As an inclusive employer please do let us know if you require any reasonable adjustments.

If you'd like to know more about our interviews, you can find out here.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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