Operations & Customer Relations Officer

Elite Talent

Baghdad, Baghdad Governorate, Iraq permanent

Posted: May 19, 2026

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Quick Summary

We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross-border logistics operations. The ideal candidate will have experience in logistics operations or customer service and be able to handle cross-functional responsibilities. Strong organizational and communication skills are required.

Required Skills

Customer Service Logistics Compliance Problem Solving Communication Organizational Skills

Job Description

About the Role: We are seeking an Operations & Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.

Responsibilities:

• Oversee day‑to‑day client operations.

• Coordinate with logistics teams to ensure timely deliveries.

• Resolve customer issues promptly and professionally.

• Maintain compliance with trade regulations.

• Prepare reports on operational performance.

Requirements:
Qualifications:

• Background in logistics operations or customer service.

• Strong organizational and communication skills.

• Ability to handle cross‑functional coordination.

• Detail‑oriented with problem‑solving abilities.

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