Operations Coordinator | Remote | LATAM Only | 81155

About Us:

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities.

About the Client:

Our client is a fast-growing DTC activewear brand focused on stylish, high-performance gym apparel for women. They design and sell products like leggings, shorts, sports bras, tops, and matching sets, known for flattering fits and “second-skin” comfort, combining performance with a strong fashion-forward aesthetic. With a strong eCommerce presence and frequent product launches, the company operates with overseas manufacturing and 3PL partners, offering a high-ownership, fast-paced environment with direct exposure to end-to-end operations.

About the Role:

The Operations Coordinator plays a key role in supporting production execution, owning logistics and warehouse coordination, and ensuring operational readiness for launches. Acting as a bridge between Production, Product, Logistics, and Marketing, this role keeps workflows organized, shipments on track, and inventory accurate, requiring strong organization, proactive communication, attention to detail, and a high level of ownership.

Key Responsibilities:

Production Coordination (supporting Production Manager)

• Create and upload SKUs accurately and on time
• Prepare and submit production documents, including POs, SKUs, and sample requests
• Request and track PSRs from all active vendors
• Maintain and update the TNA overview and individual order TNAs
• Create and maintain the WIP for Buying
• Document QC issues and order-related discrepancies
• Schedule and review third-party quality control inspections
• Review and approve bulk inspection reports
• Monitor PPS and TOP timelines and flag risks or delays
• Support resolution of EXF issues or production delays
• Partner with Product to request PPS and TOP samples as needed
• Monitor sample timelines to ensure on-time receipt and review
• Coordinate media sample requests and shipments

Logistics (Primary Owner):

• Coordinate shipments with designated freight forwarders from factory to warehouse
• Review and upload packing lists and shipping documentation
• Monitor inbound shipments and proactively track ETAs
• Investigate and resolve shipment delays
• Communicate inbound shipment updates to internal teams
• Ensure timely and accurate warehouse receiving and inventory synchronization

Warehouse Management (Primary Owner):

• Serve as the primary point of contact for the 3PL
• Manage and respond to warehouse communication
• Monitor inbound receiving accuracy and inventory integrity
• Review weekly invoices and flag discrepancies
• Resolve warehouse-related issues in a timely manner
• Complete monthly inventory audits
• Monitor monthly warehouse KPIs with the support of the CX team

Launch Support:

• Collaborate with Marketing to align on collection and core launch dates
• Execute operational launch tasks, including product activation and manual inventory uploads as needed
• Track collection launch sales and performance metrics

Requirements:
• 2–5 years experience in operations, production, logistics, or supply chain.
• Apparel, fashion, or consumer goods experience required.
• Experience working with overseas vendors or international freight strongly preferred.
• Exceptional organizational and time-management skills.
• Growth mindset.
• Excellent communication and collaboration abilities.
• Fast learner, can solve problems independently.
• Fluent in English, advanced written communication skills.
• Comfortable navigating and editing spreadsheets, as well as web apps like Slack and Notion.

Benefits:
• 💼 Full-Time Position: M–F 9:00am - 5:00pm ET
• 💵 Salary: $2,800/month USD
• 🏠 PTO, Sick Days and U.S. federal holidays
• 📄 Contract: Independent Contractor

Eligibility Criteria:

• This position is only open to candidates residing in Latin American (LATAM) countries, such as:

Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
Resumes must be submitted in English.
Applications that do not meet these criteria will be automatically rejected.